Saniya Grant
Leaf Trading Cards
The Colony,Texas
3
years of professional experience
Friendly and reliable offering unmatched customer service and workplace focus, Compassionate, creative and effective.
Work History
Warehouse Associate
7 Months- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Cashier/Customer Service/Sales Associate/Stocker
5 Months- Warmly welcomed 30- 40 guest per shift
- Handled Pos system transactions include Credit , cash , exchanges , returns and refunds to ensure seamless and accurate cash flow
- Anticipated customers needs and provided them with quality service while upholding brand standards and value to ensure customer satisfaction
- Stocked store
- Created price tags and merchandise signs
- Answered questions about store policies and addressed customer concerns
Server
6 Months- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Server and Cashier / Customer service
1 Year- Took orders
- Served food in a timely manner
- Managed 2 phone lines and facilitated over 20+ calls daily
- Maintained an organize ,clean , and professional workspace and waiting area
- Provided excellent customer service with a friendly and positive attitude
- Smoothly managed day to day front desk operations for a busy restaurant
- Skills
- Customer service, Communication skills, Time management, Guest services, Restaurant experience
Education
Skills
Quality Control
Order Accuracy
Check Payment Processing
Price Memorization
Customer Service and Assistance
Multi-Line Phone Systems
POS System Operations
Problem Resolution
Verbal Communication
Prioritizing Calls
Timeline
Warehouse Associate
Leaf Trading Cards
11.2021 - 06.2022Read More
Cashier/Customer Service/Sales Associate/Stocker
06.2021 - 11.2021Read More
Server
Urban Tandoor
09.2020 - 03.2021Read More
Server and Cashier / Customer service
Tandoori chef 2
09.2019 - 09.2020Read More
West Side High School
Read More