Saniya Jones
Glenside,PA
Summary
Driven Retail Sales Associate with proven expertise in customer service and teamwork, honed at T-Mobile and Gap Factory Store. Excelled in enhancing shopping experiences and resolving issues, boosting customer satisfaction. Skilled in maintaining store environments and leveraging problem-solving abilities to exceed sales goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Retail Sales Associate
T-Mobile
05.2024 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Gap Factory Store
07.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Alvernia University
Reading, PA 08.2023 - 05.2027
Skills
Customer Service
Teamwork
Problem-solving
Timeline
Retail Sales Associate
T-Mobile
05.2024 - 08.2024
Alvernia University
08.2023 - 05.2027
Retail Sales Associate
Gap Factory Store
07.2022 - 01.2023
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