SaNiya McKay
Cocoa,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Employee
Circles of Care Mental Health Hospital
12.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Making sure individuals are in a safe mental state
- Demonstrated respect, friendliness and willingness to help wherever needed.
Manager of Operations
Starbucks
04.2022 - 12.2023
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Managed a team of 20 cashiers, 5 supervisors and communicated weekly with general managers
- Stood in for absent staff members to ensure great customer service and productivity
Supervisor/Team Leader
Chipotle Mexican Grill
11.2020 - 03.2022
- Provided customer service and was involved in training [x] new team members each month
- Responsible for managing crew breaks, shift changes and line schedules
- Train and develop crew members
- Making sure food is prepared and served safely of quality, and that the crew provides good customer service
Supervisor, Customer Service
Taco Bell
03.2020 - 12.2020
- Recruited paid staff members to assist with event management and implementation of a volunteer retention bonus program
- Make customers happy and satisfied
- Leading the team ensuring that the team members complete their assigned duties
- Ensuring safe, quality food is delivered to customers at a fast pace
- Responsible for cleaning when team members are busy
- Sweeping, mopping, dusting and cleaning up around food areas
Crew Member/Cashier
KENNEDY SPACE CENTER
05.2019 - 03.2020
- Fly With An Astronaut- Making sure families are seated at their correct table
- Making sure lunch is prepared while the astronaut is giving important information about space
- Explore Tour- Being a tour guide around the complex giving out information about different things, answering questions that anyone might be concerned about
- Astronaut Encounter- Giving families to see a live presentation and also giving them a question and answer option
Education
Eastern Florida State College
Cocoa, FL12.2024
High school -
Space Coast Jr/Sr High School
Cocoa, FL05.2019
Skills
- Customer service
- Communication skills
- Customer Care
Timeline
Employee
Circles of Care Mental Health Hospital
12.2023 - 03.2024
Manager of Operations
Starbucks
04.2022 - 12.2023
Supervisor/Team Leader
Chipotle Mexican Grill
11.2020 - 03.2022
Supervisor, Customer Service
Taco Bell
03.2020 - 12.2020
Crew Member/Cashier
KENNEDY SPACE CENTER
05.2019 - 03.2020
High school -
Space Coast Jr/Sr High School
Eastern Florida State College
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