Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saniyah Thomas

Loganville,GA

Summary

Proven track record in enhancing customer loyalty and improving child development outcomes, exemplified during roles at Princess Cruises Lines and as an In-Home Nanny for Ckilita Cares. Leveraged problem-solving and creative thinking to exceed expectations, demonstrating dependability and a strong work ethic. Achieved significant improvements in academic performance and customer satisfaction without relying on numerical data.

Overview

1
1
year of professional experience

Work History

In-Home Nanny

Ckilita Cares
09.2022 - 09.2023
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.
  • Assisted in implementing sleep routines leading to improved restfulness for both children and parents.
  • Implemented creative learning strategies to assist with homework completion, enhancing academic performance.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Involved children in caring for household pets and chores.

Customer Service Representative

Princess Cruises Lines
08.2022 - 02.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

Dental Assisting

Assisting 101- Dental Assisting School
Lawrenceville, GA
06.2024

High School Diploma -

Archer High School
Lawrenceville, GA
05.2022

Skills

  • Patience and understanding
  • Strong Work Ethic
  • Dependable and Responsible
  • Problem-Solving
  • Relationship Building
  • Critical Thinking
  • Creative Thinking
  • Reliability and punctuality

Timeline

In-Home Nanny

Ckilita Cares
09.2022 - 09.2023

Customer Service Representative

Princess Cruises Lines
08.2022 - 02.2023

Dental Assisting

Assisting 101- Dental Assisting School

High School Diploma -

Archer High School

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Saniyah Thomas