Saniyya Watkins
Mobile,AL
Summary
Results-oriented team member with extensive experience at Walmart, celebrated for outstanding customer service capabilities and adept problem-solving techniques. Skilled in promoting a collaborative work environment that drives team performance and elevates customer satisfaction levels. Proven ability to maintain high standards of accuracy and attention to detail while navigating the demands of a fast-paced retail setting. Dedicated to achieving excellence in service delivery and contributing positively to overall team objectives.
Developed strong communication and customer service skills in fast-paced food service environment. Demonstrated ability to manage tasks efficiently while maintaining high standards of cleanliness and safety. Seeking to transition into new field utilizing these transferrable skills.
Overview
4
4
years of professional experience
Work History
Team Member
Walmart
Mobile, AL
08.2024 - 07.2025
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Checked pricing, scanned items, and printed receipts to ring up customers.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Greeted customers and provided outstanding customer service.
Team Member
Firehouse Subs
Mobile, AL
03.2024 - 07.2024
- Operated register to process payments and collect cash payment for order totals.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Team Member
Whataburger
Mobile, AL
06.2022 - 06.2023
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
Zaxbys
Mobile, AL
11.2021 - 06.2022
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Mattie T Blount High School
Mobile, AL05.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Sales expertise
Timeline
Team Member
Walmart
08.2024 - 07.2025
Team Member
Firehouse Subs
03.2024 - 07.2024
Team Member
Whataburger
06.2022 - 06.2023
Team Member
Zaxbys
11.2021 - 06.2022
Mattie T Blount High School