Summary
Overview
Work History
Education
Skills
Internship
Certification
Languages
Interests
Timeline
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Sanjana Challakonda

Summary

With a strong foundation in molecular biology and laboratory techniques gained through a rigorous academic environment, I am eager to transition into a new professional field. My expertise in data analysis, problem-solving, and research innovation enables me to adapt and contribute effectively in diverse settings. Additionally, my experience in a quality-focused environment has honed my analytical skills and attention to detail, reinforcing my commitment to excellence. I excel in cross-functional communication and process optimization, making me well-equipped to thrive in dynamic and challenging roles where I can apply my transferable skills to drive meaningful impact.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Quality Analyst

Optum
10.2022 - 07.2024
  • Maintained detailed records of customer interactions, ensuring accurate documentation for future reference.
  • Managed multiple priorities, ensuring timely completion of tasks while maintaining high levels of accuracy.
  • Collaborated with cross-functional teams to implement continuous improvement initiatives.
  • Increased customer retention by providing exceptional support and timely resolution of concerns.
  • Evaluated customer feedback data to identify trends and recommend targeted improvements in service offerings.
  • Mentored junior representatives on best practices, fostering a positive work environment that promoted growth.
  • Provided expert guidance on best practices in service delivery, sharing knowledge with team members to improve overall performance.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded proactively and positively to rapid change.

Education

Master of Science - Biotechnology

University of Alabama At Birmingham
Birmingham, AL
12-2025

Bachelor of Science - Microbiology

Bhavans Vivekananda College
INDIA
08-2022

High School Diploma -

Sri Chaitanya Junior College
India
04-2019

High School Diploma -

Vijaya High School ,
India
05-2017

Skills

  • Cell culture expertise
  • Biochemical Testing
  • Gene expression analysis
  • Molecular Biology Methods
  • RNA isolation
  • Protein purification
  • Western Blot Analysis
  • Microbial Analysis Techniques
  • PCR techniques
  • Audit Procedure Evaluation
  • Process Optimization
  • Data Interpretation
  • Project management
  • Test automation

Internship

Institute of Genetics & Hospital for Genetic diseases


The Clinical & Molecular Diagnosis of Genetic Diseases internship was an intensive and immersive training program designed to equip participants with expertise in cutting-edge genetic diagnostics. This program integrated key disciplines such as cytogenetics, biochemistry, and molecular technologies, providing a comprehensive approach to identifying and understanding inherited disorders.

During the internship, I encountered numerous challenges faced by individuals due to a lack of genetic information and awareness. This experience deepened my understanding of the critical role genetic diagnostics play in healthcare.

Through hands-on laboratory training, participants mastered advanced diagnostic techniques, including karyotyping for chromosomal analysis, polymerase chain reaction (PCR) for DNA amplification, sequencing for genetic variant detection, and biochemical assays for metabolic profiling. These methodologies are essential for accurately diagnosing genetic conditions and tailoring patient care.

The program emphasized precision, innovation, and the intersection of science and medicine, enabling participants to explore novel diagnostic tools that enhance disease detection and management. By merging technological advancements with clinical applications, this internship fostered critical thinking and problem-solving skills, empowering aspiring scientists to push the boundaries of genetic research and transform healthcare.

Certification

Certificate in Clinical & Molecular Diagnosis of Genetic diseases

The Certificate in Clinical & Molecular Diagnosis of Genetic Diseases internship was an immersive journey into the cutting-edge world of genetic diagnostics. Combining the power of cytogenetics, biochemistry, and molecular technologies, this program provided hands-on experience in unraveling the genetic mysteries behind inherited disorders.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Telugu
Native or Bilingual

Interests

  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Volunteering
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Outdoor Recreation
  • Mindfulness Practices
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Quality Analyst

Optum
10.2022 - 07.2024

Master of Science - Biotechnology

University of Alabama At Birmingham

Bachelor of Science - Microbiology

Bhavans Vivekananda College

High School Diploma -

Sri Chaitanya Junior College

High School Diploma -

Vijaya High School ,
Sanjana Challakonda