Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sanjida Hossain

South Richmond Hill,NY

Summary

Hello! My name is Sanjida Hossain. I am a 26 year old who is an enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Kollective Auto Group
Brooklyn
07.2023 - Current

Mercedes-Benz of Brooklyn

Jaguar Land Rover Brooklyn

  • Customer care representative for service department
  • Scheduling service appointments
  • Problem solving
  • Assisting in any service related questions or concerns
  • Express maintenance assistance
  • Tire warranty claims
  • Body shop assistant representative
  • Courtesy vehicle representative.

Senior Sales Consultant

Honda of valley stream
Valley Stream
04.2022 - 02.2023
  • Selling new and pre own vehicles
  • Assisting in any questions or concerns
  • Scheduling appointments for new, pre own and lease buy outs
  • Service drive.

Sales Consultant

Hillside Honda
Jamaica
04.2019 - 11.2021
  • Selling new Honda vehicles
  • Finance department training
  • Training staff on sales process.

Education

Nursing -

York College
01.2018

High school diploma -

Hillcrest High School
06.2017

Skills

  • Fast learner
  • Team player
  • Customer Service
  • Outgoing
  • Time Management
  • Sales
  • Retail sales
  • Computer skills
  • Front desk
  • Marketing
  • Product Demos
  • Upselling
  • Makeup Application
  • Dealership experience
  • CRM Software
  • Cold Calling
  • Sales Management
  • Business Development
  • Salesforce
  • Product Development
  • Negotiation
  • Customer Relationship Management
  • Inside Sales
  • Sales Support
  • Leadership
  • Mechanical knowledge
  • Auto estimating
  • Phone etiquette
  • Automotive service
  • Communication skills
  • Organizational skills
  • Bilingual

Certification

Driver's License

Languages

  • Bengali, Expert
  • Urdu, Intermediate

Timeline

Customer Service Representative

Kollective Auto Group
07.2023 - Current

Senior Sales Consultant

Honda of valley stream
04.2022 - 02.2023

Sales Consultant

Hillside Honda
04.2019 - 11.2021

Nursing -

York College

High school diploma -

Hillcrest High School
Sanjida Hossain