Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
My role as a Senior Manager in technology as a leader, intertwines business analytics with cross-functional team leadership, ensuring streamlined management and successful deployment of complex IT solutions. Rooted in a customer-centric approach, I contribute to shaping product roadmaps that resonate with global market demands, ultimately fostering Walmart's continual growth and innovation. Implemented Incident, Problem, and Change Management best practices thru MMS/GRAFANA/SAAS Dynatrace, resulting in a 40% reduction in incident resolution time and improved service reliability. I have extensive experience in Mainframe technologies like IMS, DB2, VSAM, COBOL and transform Legacy Mainframe Technologies to Native Cloud