San Juanita Rios
Austin,TX
Summary
Highly skilled Loan Specialist with expertise in loaning and management. Hardworking professional with over 10 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
5
5
years of professional experience
Work History
Senior Personal Loan Specialist
OneMain Financial
10.2022 - Current
- Manage in collections on accounts in helping customers with payments.
- Assist customer in the lending and loaning from the beginning and closing process.
- Present customers with optional insurance products to meet their needs.
- Worked with the underwritters in evaluating customers application for approval, counter offers or denying to meet customers request.
- Educate customers on the terms and conditions of the loan process.
- Help in delivering branch and individual sales goals for end of month expectations.
Assistant Store Manager
TitleMax
05.2019 - 10.2022
- Assist customers in account management by processing payments, managing appointments.
- Processing new loans, through marketing calls incoming and outgoing.
- Develop customers relationships to build new business
- Daily Store errands consist of bank deposits, local tax office or to the DMV to get liens processed.
- Assisted General Manager in the repossession process to retrieve vehicles.
Education
High School Diploma -
Travis High School
Austin, TXSkills
- Payment Schedule Computation
- Oral and Written Comprehension
- Loan Processing
- Document analysis
- Microsoft Exel and Office
- Typing 50 wpm
- Excellent oral and written communication skills
- Goal-oriented with attention to detail and ability to multi-task
Timeline
Senior Personal Loan Specialist
OneMain Financial
10.2022 - Current
Assistant Store Manager
TitleMax
05.2019 - 10.2022
High School Diploma -
Travis High School
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