Sanjuanita Torres
McAllen
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Team Member
McAllister's Deli
McAllen
05.2025 - Current
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Greeted customers upon entering the store with friendly demeanor.
- Provided customer service support to ensure satisfaction.
- Developed positive customer relationships through friendly greeting and excellent service.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Rotated through series of different stations based on team needs.
- Addressed customer needs, responding to specific requests.
- Identified needs of customers promptly and efficiently.
Food Runner
Dave & Buster's
McAllen
04.2025 - 06.2025
- Organized food orders and ensured accuracy of items served to customers.
- Followed proper sanitation guidelines when handling food products.
- Maintained a clean and organized work area throughout shift operations.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Delivered food to guests in a timely manner while following safety protocols.
- Responded promptly to customer inquiries and requests for additional items or services.
- Assisted in training new staff members on restaurant operations and procedures.
- Ensured that all orders were correct before leaving the kitchen area.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Checked all dishes before delivering them to ensure quality standards were met.
Cashier
Burger King
McAllen
05.2023 - 09.2023
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Memorial High School
McAllen, TX06-2025
Skills
- Customer service
- Point of sale
- Inventory management
- Food safety
- Communication skills
- Problem solving
- Team collaboration
- FLUENT IN SPANISH
- Positive attitude
- Willingness to learn
- Cash handling
- Cleaning
- Following instructions
- Task prioritization
- Safety
Languages
English
Professional
Spanish
Professional
Timeline
Team Member
McAllister's Deli
05.2025 - Current
Food Runner
Dave & Buster's
04.2025 - 06.2025
Cashier
Burger King
05.2023 - 09.2023
High School Diploma -
Memorial High School