Sanna John

Managed Medicaid waiver-funded service delivery and ensured regulatory compliance through meticulous documentation oversight.

Oversaw operations for more than 100 employees while maintaining 99% documentation compliance for a caseload of up to 100 individuals.

Streamlined staffing schedules to enhance workflow efficiency while ensuring continuity of care and reducing overtime costs.

Facilitated full-cycle recruitment processes from hiring to performance management to build effective teams and improve retention.

Championed documentation quality initiatives, incident management, and audit readiness to minimize organizational risk.

Collaborated with families and case managers to develop effective person-centered care plans.

Analyzed labor utilization metrics and KPIs to inform strategic decision-making and enhance workforce planning.

Directed residential operations focused on individuals with intellectual and developmental disabilities, ensuring compliance with regulations and quality service delivery.

Coached direct support professionals on documentation standards and compliance, improving service quality and regulatory adherence.

Managed incident reporting processes and investigations, implementing corrective actions to improve safety outcomes.

Engaged with families, providers, case managers, and interdisciplinary teams, facilitating effective care coordination and support.

Processed specimens with strict adherence to chain-of-custody protocols and HIPAA regulations.

Streamlined clinical workflow through accurate documentation and adherence to regulatory compliance, improving operational efficiency.

Facilitated effective patient communication by emphasizing detail and maintaining quality standards, enhancing patient experience.

Created daily schedules tailored to children's developmental stages.

Ensured dietary requirements were met through preparation of healthy meals and snacks.

Fostered a safe environment, promoting emotional well-being and personal growth.

Communicated regularly with parents to update on children's routines and developmental progress.

Delivered attentive care to children by meeting their daily needs and ensuring safety. for infants by bathing, dressing, and preparing bottles.

Led educational outings to parks, libraries, and various sporting events.

Coordinated household responsibilities, including grocery shopping and light housekeeping, to support a well-organized home for children.

Delivered individualized in-home care, ensuring client safety and dignity.

Collaborated with families to improve client well-being and ensure safe care environments.

Facilitated medication adherence and supported continuity of care for all clients.

Delivered tailored in-home care to ensure client safety and dignity.

Managed medication adherence and coordinated continuity of care for each client.

Collaborated with families to foster safe, compassionate environments that promote overall well-being.

Maintained clean, safe environments for patients and staff, enhancing comfort and care.

Facilitated effective communication among patients, families, and medical staff, promoting collaboration and understanding.

Engaged in hospital events to advance community health initiatives.

Oversaw supply inventory to prevent shortages, supporting seamless operations.

Completed tasks efficiently within deadlines.

Assisted fellow volunteers by providing guidance during shifts.