Sanncha Louis
Hoschton,GA
Summary
I am an ambitious and purpose-driven professional with a robust and varied background in customer service and business operations. My strong leadership abilities enable me to interact effectively with colleagues and clients alike. I am eager to find an opportunity that fosters both professional growth and meaningful experience.
As a results-oriented supervisor, I have successfully managed the operations of material-moving machinery and vehicle operators. I excel in coordinating logistics, enhancing operational efficiency, and enforcing safety protocols. My leadership approach centers on team development and continuous process improvement.
I have played a key role in driving substantial gains in productivity and workplace safety through strategic management and targeted training initiatives. With extensive knowledge of equipment, vehicles, and machinery, I ensure prompt and reliable materials movement. I consistently meet and exceed targets using strong planning and problem-solving skills, while effectively communicating directions and resolving conflicts.
Overview
13
13
years of professional experience
Work History
Transportation Coordinator
Atria North Point
Alpharetta, USA
01.2019 - Current
- Company Overview: Senior Living Facility
- Coordinate transportation services for residents, ensuring timely and safe transport to medical appointments, errands, shopping, worship services, and recreational activities
- Maintain professional communication with residents, healthcare providers, and community stakeholders
- Inform residents and team members of scheduled pick-up and drop-off times for various appointments
- Adhere strictly to transportation schedules, minimizing changes or cancellations
- Implement safety procedures to assist residents, thereby reducing the risk of injury during transit
- Assess each resident’s medical needs to facilitate appropriate assistance during boarding and disembarking, including the use of wheelchair lifts when required
- Ensure compliance with Safety Committee standards to promote a secure environment
- Collaborate with colleagues to foster a supportive and efficient team dynamic, proactively addressing challenges and assisting as needed
- Perform additional duties as required to support overall operations
- Senior Living Facility
Business Assistant
Sincerely Posh Boutique
Atlanta, USA
01.2012 - 01.2019
- Developed extensive product knowledge through vendor resources, trade shows, and seminars to enhance customer service and inform on market trends
- Managed inventory effectively, ensuring accurate tracking of stock both in person and through online systems
- Assisted in planning and executing promotional events, overseeing timelines and marketing strategies
- Maintained operational excellence by adhering to established policies and procedures, including inventory management and customer feedback processes
- Supported web-based production by coordinating photo shoots, staging, and model styling
- Executed all functions efficiently, placing emphasis on high standards of service and productivity
- Conducted follow-up communications with customers post-purchase to ensure satisfaction and foster relationships
- Handled packaging and shipping of online orders in a timely and accurate manner
- Managed administrative tasks, including accounting, invoicing, and billing, with a focus on thoroughness and accuracy
- Acquired practical skills in strategic planning, business management, and market analysis
Education
Cornerstone Christian Correspondence -
Cornerstone Christian Correspondence
Miami, FL01.2004
Skills
- MS Office
- Word
- Excel
- PowerPoint
- Outlook
- Internet Explorer
- Fleet management
- Policy enforcement
- Incident reporting
- Dispatching coordination
- Route planning
- Environmental awareness
- Delivery issues resolution
- Reservation coordination
- Guest reservation management
- Team supervision
- Outstanding customer service
- Exceptional communication
- Verbal and written communication
- Effective problem solving
- Superior organization
- Cultural awareness
- Attention to detail
- Flexible and adaptable
- Multitasking
- Time management
Community Service
- Mission Outreach
- Childrens School PTA
Timeline
Transportation Coordinator
Atria North Point
01.2019 - Current
Business Assistant
Sincerely Posh Boutique
01.2012 - 01.2019
Cornerstone Christian Correspondence -
Cornerstone Christian Correspondence
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