Sanne Oliver
Summary
Dynamic Medicare Sales Agent with extensive experience in Insurance, recognized for achieving repeat business through exceptional customer advocacy and service solutions expertise. Proficient in utilizing call center platforms, I excel in analyzing client needs and delivering tailored insurance options, fostering strong relationships and ensuring high satisfaction levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
On the Books 95
Dallas, Texas
04.2025 - 08.2025
- Developed and implemented sales strategies to increase Medicare enrollment.
- Presented and clearly explained insurance policy options based on clients' needs and goals.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Implemented and designed effective marketing strategies to adjust and sell insurance contracts.
- Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.
Medicare Sales Agent
BLOOM
Dallas, Texas
08.2024 - 03.2025
- Advised customers on various aspects of their health insurance policies.
- Provided product information and answered questions about Medicare services.
- Generated leads through cold calling prospective clients for Medicare services.
- Assisted customers with selecting appropriate plans based on their needs.
- Resolved customer complaints quickly and professionally.
Medicare Sales Agent
Walmart Insurance Services
Dallas, TX
08.2020 - 06.2024
- Explained advantages and features of policies to promote sales of multiple carrier medicare advantage, medicare supplement, medicare-medicaid and prescription drug plans.
- Contacted new and existing beneficiaries to explain policies, analyze insurance options and suggest changes and additions to policies.
- Remained current on the latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Achieved repeat business and referrals through personalized services.
- Explained coverage options to potential policyholders, answering questions or concerns.
Medicare Sales Agent
Asset Protection Insurance
Dallas, TX
06.2018 - 07.2020
- Presented and clearly explained insurance policy options based on beneficiary needs and goals.
- Explained advantages and features of policies to promote sales of various medicare-medicaid and prescription drug plans.
- Contacted beneficiaries to explain policies, analyze insurance options and suggest changes and additions to policies.
- Interacted with senior population and conducted presentations at churches, centers and homes to sell and promote Medicare products.
- Traveled throughout assigned territory and directly collaborated with community-based organizations to obtain referrals.
Insurance Specialist
Reliable Insurance Agency
Dallas, Texas
07.2016 - 05.2018
- Managed denials, late payments, extensions and other special circumstances by following up with policyholders.
- Collaborated with carriers to resolve discrepancies in insurance payments.
- Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
- Fostered relationships with customers to expand customer base and retain business.
- Analyzed customer needs and provided best options, upselling products and services.
Medicare Sales Agent
HealthMarkets
North Richland Hills, Texas
11.2013 - 06.2016
- Conducted interviews over the phone with applicants, explaining benefits process and which programs were available.
- Answered questions and responded to inquiries to deliver high level of service to beneficiaries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Presented and clearly explained insurance policy options based on clients needs and goals.
- Explained eligibility details and affordability options to beneficiaries with kindness and respect.
Education
Education
University of Missouri St Louis
High School Diploma -
Hazelwood East High School
Skills
- Trained on several call center platforms
- Strong computer skills
- Service solutions expert
- Customer Advocate
- Commitment to high personal standards
- Organized and dedicated with a positive attitude
Certification
AHIP Certification 2025
General Lines Agent
Life, Accident & Health
Licensed in twenty one states
Timeline
Medicare Sales Agent
On the Books 95
04.2025 - 08.2025
Medicare Sales Agent
BLOOM
08.2024 - 03.2025
Medicare Sales Agent
Walmart Insurance Services
08.2020 - 06.2024
Medicare Sales Agent
Asset Protection Insurance
06.2018 - 07.2020
Insurance Specialist
Reliable Insurance Agency
07.2016 - 05.2018
Medicare Sales Agent
HealthMarkets
11.2013 - 06.2016
Education
University of Missouri St Louis
High School Diploma -
Hazelwood East High School