Results-oriented executive professional with history of delivering impactful organizational changes and strategic initiatives. Proven ability to lead and inspire teams, ensuring alignment with company goals and fostering culture of excellence. Renowned for adaptability and strong focus on achieving measurable results through effective collaboration and leadership.
Overview
25
25
years of professional experience
Work History
Executive Director
Bristol Hospice Redding LLC
02.2019 - Current
Spearhead operational planning and cultivate a dedicated team focused on furthering the organizational mission
Develop and administer budget to support successful operation and long-term goal achievement
Established short- and long-term goals and objectives based on needs of patient population, partnering with DPCS/Clinical Supervisor and VP of Operations
Forged partnerships with referral providers to foster continuous growth and development of the location
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Drove strategic improvements to enhance operational and organizational efficiencies.
Executive Director
Bristol Hospice Redding LLC
05.2021 - 01.2022
Developed innovative sales and marketing strategies to facilitate business expansion.
Established and maintained strong relationships with customers, vendors and strategic partners.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Drove strategic improvements to enhance operational and organizational efficiencies.
Executive Director in Training
Bristol Hospice Redding LLC
03.2021 - 05.2021
One of two candidates selected nationwide to promote to the prestigious EDIT {Executive Director In Training} initiative.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
Hospice Community Liaison
Bristol Hospice Redding LLC
03.2020 - 03.2021
Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs.
Participated in networking events within relevant industries as an ambassador of our organization''s mission statement.
Enhanced public relations for the organization through effective communication with diverse groups and stakeholders.
Implemented a data-driven approach to target specific demographics within the community, resulting in optimized outreach strategies.
Strengthened community partnerships by organizing and attending collaborative events.
Area Director of Operations
Bristol Hospice Redding LLC
02.2019 - 03.2021
Directed agency marketing, developing network of referral partners to negotiate service contracts with managed care providers and payers
Delivered key insights and solutions for all client issues
Secured partnerships with assisted living communities, hospitals, physician offices, personal care homes, and other community referral resources to enhance patient care and service offerings
Communicated accurate and current information on hospice care for patients and family members
Business Development Executive
Interim Healthcare & Hospice
02.2017 - 02.2019
Championed business expansion through relationship management and leveraging market insights to improve existing contracts
Elevated company performance through solution-focused sales and marketing across sales channels, enabling referral sources, resulting in 50% increase in Home Health referrals and over 30% hospice referrals
Grew network of referral sources; reinvigorated performance for a poor performing brand, delivering increased market presence; received 'Star Award'
Senior Director of Business Development
Golden State Medical, Inc.
11.1999 - 02.2019
Expanded existing customer base from a singular platform focus, managing multiple new markets within Northern California territory
Successfully sourced, secured, and established over 250 active accounts
Delivered 20% growth YOY in the region; acted as strategic partner informing referral sources on organization’s mission, values, and goals
Executed growth strategies and forged professional partnerships, delivering $1M territory as an effective competitor with national brands; recognized for successful DME enterprise wide
Evaluated existing processes and created Work-In-Progress (WIP) data system, an efficient referral tracking system capturing end-to-end data, increasing accountability and productivity; system was later deployed companywide
Education
Bachelor of Arts - Business and Human Resource Management
Simpson College
Redding, CA
Skills
Strong Operational Leadership
Team Management
Strategic Planning
Community Engagement
Public speaking
Partnership Development
Budget Planning
Financial Management
Conflict Resolution
Problem-Solving
Sustainable Community Development Initiatives
Organizational Development
Quality Assurance
Quality Controls
Regulatory Compliance
Community engagement
Strategic planning
Timeline
Executive Director
Bristol Hospice Redding LLC
05.2021 - 01.2022
Executive Director in Training
Bristol Hospice Redding LLC
03.2021 - 05.2021
Hospice Community Liaison
Bristol Hospice Redding LLC
03.2020 - 03.2021
Executive Director
Bristol Hospice Redding LLC
02.2019 - Current
Area Director of Operations
Bristol Hospice Redding LLC
02.2019 - 03.2021
Business Development Executive
Interim Healthcare & Hospice
02.2017 - 02.2019
Senior Director of Business Development
Golden State Medical, Inc.
11.1999 - 02.2019
Bachelor of Arts - Business and Human Resource Management
Simpson College
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