DHAN KUMAR GURUNG
Richmond,California
Summary
Dynamic professional with extensive experience in team collaboration and customer service, notably as a Store Supervisor at Marina Liquors. Proven ability to enhance customer satisfaction and manage inventory effectively. Skilled in financial reporting and task prioritization, consistently achieving operational goals in fast-paced environments.
Overview
14
14
years of professional experience
Work History
National Protective Security
Security Officers
San Francisco, CA
03.2025 - Current
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed routine maintenance and repair.
- Worked effectively in team environments to make the workplace more productive.
Cashier
Black and White Liquors
Emeryville, USA
01.2024 - 11.2024
- Handled customer payments accurately using POS systems.
- Delivered friendly service and supported sales through upselling.
- Assisted with inventory and store organization.
Store Supervisor
Marina Liquors
Berkeley, USA
08.2023 - 09.2023
- Supervised daily store operations and staff coordination.
- Managed inventory and enhanced customer satisfaction.
- Gained practical supervisory experience in a fast-paced setting.
Account Manager
Gonde Gurung Carpet Industry
Chabahil, Nepal
01.2016 - 04.2021
- Maintained financial records and managed business accounts.
- Coordinated with clients and suppliers for smooth operations.
- Generated financial reports and contributed to strategic planning.
Waiter
Flavors Café
Boudhanath, Nepal
06.2011 - 06.2013
- Provided food and beverage service in a busy café.
- Maintained cleanliness and offered courteous customer service.
- Built early customer service skills.
Education
Hotel Management Training - food service, housekeeping, front desk operations
Lumbini A College
Nepal03.2012
School Leaving Certificate - Grade 10
Shweti Barahi Secondary English School
Sundarijal, Kathmandu, NepalSkills
- Team collaboration
- Customer service
- Inventory management
- Financial reporting
- Team management
- Task prioritization
Languages
Nepali-Excellent,
English-Excellent,
Hindi-Good
Timeline
National Protective Security
Security Officers
03.2025 - Current
Cashier
Black and White Liquors
01.2024 - 11.2024
Store Supervisor
Marina Liquors
08.2023 - 09.2023
Account Manager
Gonde Gurung Carpet Industry
01.2016 - 04.2021
Waiter
Flavors Café
06.2011 - 06.2013
Hotel Management Training - food service, housekeeping, front desk operations
Lumbini A College
School Leaving Certificate - Grade 10
Shweti Barahi Secondary English School
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