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Talented Hospitality Manager bringing 12+ years of experience and demonstrated record of accomplishment in Hospitality and customer service. Proficient in operational enhancements, quality improvements and team leadership. Cross-functional collaborator, well-versed in English and Spanish also developing successful teams and motivating employees to meet individual and team objectives.

Experienced Reservation Agent with a background in travel and hospitality industries. Strengths include strong communication skills, problem-solving capabilities, and a customer-focused approach. Made significant impact in enhancing customer satisfaction through effective reservation management. Skilled in using various reservation systems, showcasing adaptability and technological acumen.

Experienced with managing complex reservation systems to maximize efficiency and customer satisfaction. Utilizes strong organizational and communication skills to handle high volumes of bookings seamlessly. Track record of maintaining accuracy and professionalism under pressure.

Dedicated professional with a strong foundation in customer service excellence and reservation management. Demonstrates exceptional time management, problem-solving, and communication skills, ensuring seamless operations and client satisfaction. Proficient in sales and upselling, with a keen attention to detail and effective teamwork abilities. Career aspirations include advancing within the hospitality industry while continually enhancing customer experiences.

Sanson Ortiz Altoro

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Reservations Agent

Department Coordinator

Medical Records Technician

Customer Service Associate / Shift Supervisor

Medical Records Clerk

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Audio Production -

High School Diploma -

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Reservations Agent

Department Coordinator

Medical Records Technician

Medical Records Clerk

Customer Service Associate / Shift Supervisor

Audio Production -

High School Diploma -

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