Santa A Fernandez De Ciudad

Work Experience
Customer Service – Sales, Filing, and Invoicing
📍 Company not specified
📅 June 25, 2013
Provided personalized customer service in the sales department.
Organized and maintained both physical and digital files.
Prepared, reviewed, and processed invoices.
Responded to inquiries and followed up with clients.
White Glove – Home Health Aide (HHA)
📍 Special Needs Children and Elderly Care
📅 June 13, 2019
Delivered in-home care for children with special needs and elderly clients.
Assisted with daily living activities, hygiene, meals, and mobility.
Monitored patient well-being and reported any changes.
Maintained communication with families and healthcare professionals.
Willi Clin – Cleaning and Customer Service
📍 Station, office, or clinic (possibly airport)
📅 July 11, 2023
Performed cleaning and maintenance of public and office areas.
Greeted and directed clients to appropriate locations (gates, airlines, wheelchair services).
Handled phone calls and transferred them to the appropriate departments.
Supported office staff with general customer service tasks.
Skills
Customer service and communication
Document filing and organization
Billing and administrative support
Patient care (children and elderly)
Teamwork and responsibility
Basic phone and receptionist duties
Languages
Spanish (native)
English (basic/intermediate) (adjust as needed)
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