Santana Bensob
New Orleans,LA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Marriott Hotel. Proven ability to enhance guest experiences through effective communication and adaptability. Skilled in cleaning procedures and time management, consistently achieving operational efficiency and maintaining high standards of cleanliness.
Energetic and dependable with strong work ethic and positive attitude. Knowledge of maintaining cleanliness and sanitation standards, coupled with ability to handle dishwashing equipment efficiently. Dedicated to ensuring spotless kitchen environment and contributing to smooth-running operation.
Developed efficiency and attention to detail in high-paced kitchen environment. Skilled in maintaining cleanliness and supporting team operations, looking to transition into new field. Committed to leveraging these skills to add value in different professional setting.
Overview
3
3
years of professional experience
Work History
Dish Washer
Commanders Palace
New Orleans, LA
12.2025 - 01.2026
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Breakfast Server
Marriott Hotel
New Orleans, LA
12.2024 - 08.2025
- Provided exceptional customer service to enhance guest experience during breakfast hours.
- Assisted in setting up and maintaining breakfast buffet stations for optimal presentation and efficiency.
- Collaborated with kitchen staff to ensure timely delivery of food items and adherence to quality standards.
- Engaged with guests to gather feedback, addressing concerns promptly to improve satisfaction levels.
- Demonstrated adaptability by quickly learning menu items and daily specials for effective guest recommendations.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety regulations.
- Implemented process improvements that streamlined service operations, enhancing overall workflow efficiency.
- Supported team members during peak hours, contributing to a seamless dining experience for guests.
- Developed rapport with regular customers, fostering loyalty and repeat business.
Houseman Supervisor
Marriott Hotel
New Orleans, LA
06.2024 - 11.2024
- Supervised housekeeping staff to ensure adherence to cleanliness and safety standards.
- Coordinated room assignments and prioritized daily cleaning tasks for operational efficiency.
- Trained new team members on hotel policies, safety protocols, and proper cleaning techniques.
- Conducted regular inspections of guest rooms and common areas for quality assurance.
- Developed and implemented inventory management strategies for cleaning supplies and equipment.
Retail Sales Associate
TJ Maxx, TJX Companies
New Orleans, LA
07.2024 - 09.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store organization through effective merchandising and restocking procedures.
- Operated point-of-sale system efficiently, processing transactions accurately and promptly.
- Collaborated with team members to achieve daily sales goals and maintain high service standards.
Seafood Clerk
Rouses Clerk
New Orleans, LA
07.2024 - 08.2024
- Assisted customers with seafood selection and provided preparation recommendations.
- Maintained cleanliness of seafood display cases to ensure product quality and freshness.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to restock inventory and manage product organization.
- Trained new staff on seafood handling protocols and safety standards.
- Monitored stock levels and reported discrepancies to management for timely replenishment.
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Enhanced customer service experience by addressing inquiries and resolving concerns promptly.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
- Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
Service Clerk
Rouses Market
New Orleans, LA
05.2023 - 08.2024
- Operated cash register, handling transactions accurately and efficiently.
- Maintained cleanliness and organization of store displays to promote merchandise effectively.
- Stocked shelves and replenished inventory, ensuring product availability for customers.
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Implemented effective shelving techniques, optimizing space for product visibility.
- Collaborated with team members to address customer concerns and resolve issues promptly.
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Monitored stock levels, communicating needs to management for timely reordering of supplies.
Education
High School Diploma -
McDonough 35
New Orleans, LA05.2024
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Problem-solving
- Efficient cleaning
- Safety awareness
- Stress tolerance
- Customer service excellence
- Cleaning procedures
- Waste disposal
- Organizational strengths
- Proper sanitation
- Interactive communication skills
- Kitchen equipment use
- Supply restocking
- Complex Problem-solving
- Efficient nature
- Equipment operation
- Troubleshooting skills
- Multitasking and organization
- Fast-paced environment
- Team collaboration
- Adaptability and flexibility
Timeline
Dish Washer
Commanders Palace
12.2025 - 01.2026
Breakfast Server
Marriott Hotel
12.2024 - 08.2025
Retail Sales Associate
TJ Maxx, TJX Companies
07.2024 - 09.2024
Seafood Clerk
Rouses Clerk
07.2024 - 08.2024
Houseman Supervisor
Marriott Hotel
06.2024 - 11.2024
Service Clerk
Rouses Market
05.2023 - 08.2024
High School Diploma -
McDonough 35