Santana Jennings

I serve as the Head Graphic Designer for the nation’s top-ranked basketball team, creating high-quality social media and promotional content under strict, fast-moving deadlines. This role requires daily communication with coaches, players, and staff to ensure designs align with the team’s brand, schedule, and goals. I manage multiple projects at once, maintain consistency across platforms, and lead the creative process to deliver timely, engaging content in a high-pressure environment.

I worked overnight and morning shifts unloading freight, stocking merchandise, and completing packdowns to keep the store organized and customer-ready. I provided friendly, patient customer service and handled challenging interactions professionally while staying focused on my responsibilities. I also balanced my work schedule with college and running my own business, which strengthened my time management and resilience.

I created graphic designs to support the basketball team, including promotional and social media content, while meeting strict deadlines tied to games and events. This role taught me how to manage my time effectively, communicate expectations clearly, and coordinate with others while projects were in progress. I developed strong organizational and leadership skills by ensuring work was completed on time and aligned with the team’s goals.

I worked in a fast-paced, customer-facing role where I developed strong communication skills by interacting with customers and ensuring a positive experience. I learned to stay calm, efficient, and collaborative during peak rush times when the store was extremely busy. I left this position only after being hired at The Home Depot to pursue a new opportunity for growth.