Santana Mayes
McChord AFB,WA
Summary
My name is Santana Mayes, I’m 20 years old and currently balancing a work & school life. While I study, I’ve been working at several different YMCA’s with a multitude of roles that help me stay connected with my community & fund my lifestyle. Whether thats an Aquatics Staff Member-lifeguard or swim instructor; or as a Manager On Duty fulfilling a leadership role, I have acquired several skills that help me conduct work with a degree of professionalism and standard. I’m highly productive and efficient at work; & excel in communication, teamwork, and adaptability to ensure member safety and satisfaction throughout several facilities. I’m open minded and treat everyone equally no matter what condition they’re in, age, or gender; with a sense of profound understanding & empathy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager on Duty
Becca Pace
01.2025 - Current
- Supervised daily operations, ensuring compliance with facility standards
- Trained and mentored staff, fostering a collaborative work environment..
- Make note & resolve member’ inquiries and complaints promptly to enhance satisfaction levels of our facility.
- Responded to members concerns by providing friendly, knowledgeable support, and maintaining composure & professionalism.
Aquatic Staff Member
Yasuko Conyer
10.2019 - Current
- Assisted with setting up special events such as swim meets or other aquatic competitions.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Provided lifeguard coverage for pool area during operating hours.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Trained new staff members on proper safety procedures while working around pools.
- Monitored patron behavior in order to prevent any unsafe activities from taking place in the pool area.
- Instructed swim lessons to children of all ages and skill levels.
- Instructed class solely for those with special needs, cover skills such water safety, facility usage & what if scenarios.
Education
Associate of Applied Science - Pre-Med
Pierce College
Puyallup, WASkills
- CPR certified
- Lifeguard certification
- Water safety
- Health promotion
- Professional communication
- Equipment setup
- First aid proficiency
- Leadership training
Certification
CPR/ AED certification
BLS certification
Lifeguard Certification
Timeline
Manager on Duty
Becca Pace
01.2025 - Current
Aquatic Staff Member
Yasuko Conyer
10.2019 - Current
Associate of Applied Science - Pre-Med
Pierce College