Santana Ransom
Wesley Pines Retirement Home
Lumberton,NC
1
Language
10
Years of experience
Compassionate Certified Nursing Assistant experienced in direct patient care and vital signs monitoring. Delivered high-quality support through effective communication with nurses and families, ensuring resident well-being and comfort. Focused on maintaining dignity and safety in fast-paced care environments while adapting to the needs of individuals in assisted living and long-term care settings.
Work History
Certified Nursing Assistant
2 Years 3 Months- Monitored vital signs and reported changes in condition to nursing staff promptly.
- Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Documented care activities accurately in resident charts and shift reports.
- Responded to call lights quickly and prioritized resident needs in fast-paced care settings.
- Maintained clean, organized rooms and followed infection-control and sanitation procedures consistently.
- Assisted with meals, hydration, and special dietary needs to support resident well-being.
- Communicated respectfully with residents, families, and care team members to promote coordinated support.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Utilization Coordinator
7 Months- Coordinated fit-out project schedules, aligning subcontractors, deliveries, and site readiness.
- Managed communication between clients, vendors, and field teams to resolve workflow issues.
- Tracked project documentation, permits, and closeout records for accurate job completion.
- Organized material orders and procurement updates to support timely project execution.
- Supported project managers with status updates, meeting notes, and action item follow-up.
- Maintained organized records for change requests, invoices, and project correspondence.
- Streamlined daily coordination tasks to improve jobsite communication and scheduling consistency.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
Electronics Sales Associate
11 Months- Advised customers on televisions, tablets, phones, and accessories using product knowledge and needs-based recommendations.
- Resolved customer concerns regarding warranties, compatibility, and product setup with clear explanations.
- Processed electronics sales, returns, and exchanges accurately using point-of-sale systems.
- Maintained organized department displays, pricing, and stock rotation to support product availability.
- Replenished merchandise and backroom inventory while following merchandising and labeling standards.
- Supported delivery of seasonal electronics resets and promotional floor changes.
- Verified inventory counts and adjusted shelf conditions to improve department accuracy and presentation.
- Assisted associates with customer service best practices and efficient department operations.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Conducted product demonstrations for customers, showcasing features and benefits while answering questions to facilitate informed purchasing decisions.
Sock Knitter
2 Years 2 Months- Operated circular knitting machines to produce hosiery products according to quality and production standards.
- Monitored yarn flow, tension, and machine performance to prevent defects and maintain consistent output.
- Inspected finished goods for holes, runs, and pattern errors, removing nonconforming product from line.
- Adjusted machine settings and replaced components to resolve knitting issues and reduce downtime.
- Verified yarn supply, machine gauges, and style specifications before starting production runs.
- Trained new knitters on machine operation, quality checks, and safety procedures.
- Documented production counts, defects, and maintenance needs to support shift communication.
- Coordinated with maintenance and supervisors to improve workflow and sustain machine efficiency.
- Demonstrated strong attention to detail, resulting in fewer errors and a higher quality end product for clients.
Education
Nursing Assistant - Healthcare
- GPA
- Ranked in Top of class
QPR Gatekeeper - Mental Health Counseling
- Ranked in Top 10% of class
- Study Abroad: Lumberton Nc at the Behavioral Health called I Fit Out, LLC
CPR - American Heart Association
- Study Abroad: lumberton NC currently at my job as a CNA.
Peer Support Specialist - Health And Human Services
- Study Abroad: lumberton nc at the behavioral health facility I Fit Out, LLC
National Crisis Intervention Plus - Mental Health Counseling
- Ranked in Top 15% of class
Income Maintenance Caseworker - NCFast
- GPA
- Ranked in Top 25% of class
Skills
Direct patient care
Patient care
Team collaboration
Patient support
Basic life support
Bathing assistance
Compassionate care
Alzheimer's and dementia care
Safety precautions
HIPAA compliance
Reliable team player
Compassionate
Bedside manner
Languages
English
Full Professional
Timeline
Certified Nursing Assistant
Wesley Pines Retirement Home
08.2024 - CurrentRead More
Utilization Coordinator
I Fit Out, LLC
08.2023 - 03.2024Read More
Electronics Sales Associate
Walmart
09.2022 - 08.2023Read More
Sock Knitter
Kayser-Roth Corporation
08.2016 - 10.2018Read More
Robeson Community College
Nursing Assistant from Healthcare
Read More
Robeson Community College
QPR Gatekeeper from Mental Health Counseling
Read More
Robeson Community College
CPR from American Heart Association
Read More
Robeson Community College
Peer Support Specialist from Health And Human Services
Read More
Robeson Community College
National Crisis Intervention Plus from Mental Health Counseling
Read More
Robeson Community College
Income Maintenance Caseworker from NCFast
Read More