Summary
Overview
Work History
Skills
Education
Certification
References
Timeline
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Santana Reese

Shaw AFB,SC

Summary

| Pharmacy Technician | Executive Event Coordinator |

|Office Receptionist | Social Media Marketer |

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Office Receptionist

Access Physical Therapy
07.2023 - 01.2024


  • Prepare medical files for patients as well as collect and input patient data.
  • Ensured a welcoming atmosphere for guests during check-in and check-out procedures.
  • Maintained a high level of professionalism while handling customer information, ensuring privacy and confidentiality.
  • Assisted doctors and technicians with administrative tasks such as data entry, filing, and scheduling patients.

Behavior Technician

Blusprig Pediatrics
04.2022 - 08.2022
  • Promoted positive interactions of children with Autism by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts
  • Observed, monitored, and recorded problem behavior by functional behavior assessments, analysis, and preference assessments
  • Implemented plan of care to provide the best teaching skills.

Pharmacy Technician

CVS Pharmacy
10.2021 - 01.2024
  • Assisted pharmacists with clearing high volumes of prescriptions and responding to customer questions
  • Inspected medication storage to monitor drug expiration dates and maintain adequate inventory
  • Completed and filed patient paperwork to update records in the system
  • Refilled medications, offered insight into over-the-counter products, and verified insurance benefits
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid compromises.

Beauty Advisor

Sephora
06.2021 - 10.2021
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers
  • Suggested personalized skin care routines and makeup for clients, keeping skin type and skin conditions in mind.

Executive Event Coordinator

College of Coastal
08.2019 - 05.2021
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event management
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Planned large-scale events such as homecoming, festivals, entertainment shows, and high-class events.

Skills

  • Communication
  • Digital marketing
  • Microsoft software
  • Customer Service
  • Scheduling
  • Leadership
  • Critical Thinking
  • Emotional intelligence
  • Processing Payments
  • Office Management
  • Resilience
  • Telecommunications
  • Outbound Phone Calls
  • Behavior Redirection
  • Document Coordination
  • Conflict Resolution

Education


  • Pima Medical Institute

Occupational Therapy // 2022

  • College of Coastal Georgia

Exercise Science // 2019-2021

  • Shaw High School

General Studies // 2015-2019

Certification

  • Licensed Pharmacy Technician, (GA. & TX.)
  • CPR Certified
  • Basic Life Support

References

 

  • Bruce Huff:(706)570-7585
  • Darcy Brito:(706)505-9762
  • Brianna Sparks:(912)215-3328

Timeline

Front Office Receptionist

Access Physical Therapy
07.2023 - 01.2024

Behavior Technician

Blusprig Pediatrics
04.2022 - 08.2022

Pharmacy Technician

CVS Pharmacy
10.2021 - 01.2024

Beauty Advisor

Sephora
06.2021 - 10.2021

Executive Event Coordinator

College of Coastal
08.2019 - 05.2021
Santana Reese