Taylor Purser
Cochran,GA
Summary
Results-driven healthcare professional with extensive experience in billing, clinical documentation, and patient record management. Demonstrated success in streamlining processes, reducing claim denials, and enhancing operational efficiencies through effective communication and collaboration. Aiming to utilize organizational and leadership skills to improve healthcare delivery.
Overview
2
2
years of professional experience
Work History
Front Office Receptionist
Dr. Bills Kids
Cochran, Georgia
04.2026 - Current
- Managed appointment scheduling through electronic health record systems to streamline patient access to services.
- Coordinated scheduling of appointments and maintained calendar for office staff to ensure efficient time management.
- Answered incoming calls, redirected to appropriate personnel, and took messages to facilitate effective communication.
- Maintained cleanliness and organization of front desk area.
- Processed incoming and outgoing mail and packages daily.
Assistant Business office Manager
Macon Health and Rehabilitation
, USA
03.2025 - 03.2026
- Managed daily billing and accounts receivable to secure timely insurance claim processing and collections.
- Billed hospice and Medicaid monthly while posting daily cash payments to maintain accurate financial records.
- Coordinated with clinical teams to resolve billing discrepancies, resulting in a reduction of claim denials and rework.
- Streamlined patient admission documentation to shorten processing time and improve data accuracy.
- Collaborated closely with physicians and nursing staff to improve the quality of patient records documentation.
- Nurtured professional relationships with medical providers and suppliers to ensure seamless collaboration in service delivery.
- Conducted follow-up calls with patients to clarify medical and healthcare processes. with patients about medical and healthcare processes.
- Assisted in managing daily office operations and administrative tasks.
- Assisted team members with various office tasks during peak periods to maintain workflow. to help with office tasks during busy periods and staff absences.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Implemented and monitored office policies and procedures, enhancing operational efficiency across administrative functions.
Health Information Director
Macon Health and Rehabilitation
, USA
07.2024 - 03.2025
- Managed patient health records, ensuring compliance with privacy regulations to protect patient information.
- Created, maintained and updated patient medical records in accordance with HIPAA regulations.
- Conducted audits of medical records, verifying accuracy and completeness to support quality patient care.
- Conducted audits of medical records to ensure proper billing processes were followed.
- Resolved discrepancies between coded data elements by researching clinical documentation within the medical record.
- Streamlined office processes, aligning daily operations with long-term organizational goals.
Education
Bachelor's Degree - Bachelors of Science in Health Service Administration
Middle Georgia State University
Macon, GA05-2025
Skills
- Front desk operations
- EHR systems
- EHR management
- Clinical documentation
- Accurate documentation
- Data entry accuracy
- Health information systems
- Medical terminology
- Healthcare industry
- Team coordination
- Team collaboration
- Task prioritization
- Organization
- Effective Communication
- Listening
- Communication
- Patient interaction
Accomplishments
- 3.5
- Spring 2024
- Fall 2024
- Summer 2024
Hobbies and Interests
- Gardening
- Playing with my dog Millie
- Shopping
- Reading books
- Cooking
- Spending time with family and friends
- Embroidery
Personal Information
Timeline
Front Office Receptionist
Dr. Bills Kids
04.2026 - Current
Assistant Business office Manager
Macon Health and Rehabilitation
03.2025 - 03.2026
Health Information Director
Macon Health and Rehabilitation
07.2024 - 03.2025
Bachelor's Degree - Bachelors of Science in Health Service Administration
Middle Georgia State University