SANTANA RODRIGUEZ
NEW YORK,NEW YORK
Summary
To secure a full-time, challenging position, utilizing my hands on work experience, with the opportunity for career advancement.Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals.
Overview
4
4
years of professional experience
Work History
Team Member
CAVA
04.2025 - Current
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Delivered exceptional customer service, ensuring positive dining experiences and high satisfaction levels.
- Ensured compliance with health and safety regulations, maintaining a clean and safe work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Driver
UBER EATS
02.2022 - Current
- Pick up food and beverage orders from various restaurants throughout New York City
- Transport and deliver food orders to both residential customers and commercial establishments ensuring timely drop off to designated locations
- Coordinate deliveries according to geographic location successfully reducing wait time
- Comply with curb side regulations, maintain overall upkeep of vehicle and successfully maintain an outstanding, non-incident driving profile
- Ensure compliance of all driver, route and safety guidelines
- Answer to Uber Eats manager and assist with impromptu requests
Stock Person
FINISH LINE
09.2022 - 02.2023
- Assisted customers with the selection and purchase of athletic shoes and related apparel and accessories for men, women and children
- Retrieved merchandise from designated logistic areas, ensuring proper maintenance and upkeep for easy retrieval and organization according to brand, size, color, etc.
- Created display areas and seasonal themes, implemented marketing and promotional strategies, and assisted with special order merchandise
- Conducted product demonstrations and provided detailed information on department merchandise
- Responded to customer inquiries, requests, complaints, etc.
- Answered directly to department manager, attended staff meetings, and opened and closed establishment
Education
Diploma - General
Frederick Douglas Academy
New York, NYSkills
- Exemplary interpersonal communication skills,teamwork
- Collaboration/independence
- Cultural diversity; computer literate
- Positive attitude, Great customer service
Timeline
Team Member
CAVA
04.2025 - Current
Stock Person
FINISH LINE
09.2022 - 02.2023
Driver
UBER EATS
02.2022 - Current
Diploma - General
Frederick Douglas Academy