AMY JIMENEZ

I was cross trained in all different positions at the store and learned all required tasks quickly to maximize performance, including:

• Demonstrated skill in quickly and accurately unloading a variety of products from trucks.
• Assisted customers with inquiries, orders, returns, refunds, and other service requests.
• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
• Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
• Enhanced packing efficiency by implementing an organized system for inventory and supplies management.
• Accomplished multiple tasks within established timeframes.

As a manager I picked up other skills such as:

• Maximized performance by monitoring daily activities and mentoring team members.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Mentored and trained new employees on company policies and procedures.

• Increased sales revenue by identifying and targeting high-potential accounts.
• Expanded customer base through cold calling, networking, and relationship building.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Managed customer accounts to secure customer satisfaction and repeat business.

• Managed scorekeeping duties for both boys' and girls' basketball games at my high school.
• Operated the scoreboard efficiently and accurately during games.

• Contributed as a volunteer at community events, including the Malibu Harvest Festival, Malibu Marathon, and Boys and Girls Club Fundraiser Gala.
• Operated the snack shack during various school events.

• Oversaw the well-being of children aged seven to eleven, ensuring a secure environment.
• Delivered an enjoyable experience while prioritizing safety for all participants.
• Offered guidance and instruction in engaging arts and crafts activities.