Summary
Overview
Work History
Education
Skills
Timeline
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Santana Villegas

San Antonio

Summary

Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Team Leader

Bakery Lorraine
San Antonio
07.2023 - Current
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Maintained daily inventory to facilitate successful material distribution.
  • Facilitated team meetings to discuss targets, and strategies, and address any issues.
  • Motivated team members through recognition programs and performance-based incentives.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.

Cashier Trainer

Rudy's "Country Store" and Bar-B-Q
Corpus Christi
06.2022 - 06.2023
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Performed other duties as assigned by upper management.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Verified customer age requirement for alcohol or tobacco purchases.

Fast Food Worker

Whatabuger
Corpus Christi
06.2021 - 06.2022
  • Scrubbed and polished counters to remove debris and food.
  • Communicated effectively with co-workers to ensure smooth workflow.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Trained new employees on proper use of kitchen equipment and safety protocols.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Measured ingredients according to specified recipes to reduce waste.

Education

High School Diploma -

W.B.Ray High School
Corpus Christi, TX
06-2022

Skills

  • Employee training
  • Team building
  • Inventory management
  • Operational coordination
  • Safety processes and procedures
  • Daily workflow improvement
  • People management
  • Sales processing

Timeline

Team Leader

Bakery Lorraine
07.2023 - Current

Cashier Trainer

Rudy's "Country Store" and Bar-B-Q
06.2022 - 06.2023

Fast Food Worker

Whatabuger
06.2021 - 06.2022

High School Diploma -

W.B.Ray High School

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