Santana Willingham
Hephzibah,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Processing Technician
KEDPLASMA
Augusta, GA
09.2019 - Current
- Reviews donor record files to ensure completeness, accuracy, and compliance with cGMP.
- Assists in monitoring of inventory levels, management of stockroom and opening and closing of lots for usage.
- Maintains cleanliness of work area to ensure a clean and professional environment.
- Communicates with management regarding pertinent information regarding work areas.
- Identifies areas of continuous improvement for his/her area of responsibility.
- Maintains cleanliness of work area to ensure a clean and professional environment.
- Maintains safety and integrity of product and samples during processing, storage and shipment release in accordance with Company DCOPs.
- Performs plasma and sample processing according to cGMPs, customer specifications, State and Federal regulations and Company policies.
- Possesses knowledge of the performance of sample centrifugation, label control, completion and inspection.
- Classifies and documents product according to donor programs
Cashier/Server
A-Town Wings
Augusta, GA
04.2017 - 08.2019
- Helped customers complete purchases.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise and supplies.
- Serves patrons with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
Headline Server/Assistant Cook
FCI Coleman
Coleman , FL
05.2014 - 04.2017
- Supervise and participate in kitchen and dining area cleaning activities.
- Resolve customer complaints regarding food service.
- Train workers in service, sanitation, and safety procedures.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Line Server
K-P
Augusta, GA
05.2013 - 02.2014
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted cashiers with processing customer payments and documenting orders.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Kept work and food areas pristine to meet presentation and food safety requirements.
- Cleaned and sanitized surfaces, tools, and equipment.
Education
GED -
Augusta Technical College
Augusta, GA06.2010
Skills
- Ability to safely use cleaning equipment and supplies
- Staff Training & Leadership
- Ability to follow and model routine verbal and written instructions
- Knowledge of supplies, equipment, and/or services ordering and inventory control
- Teamwork and collaboration
- Ability to understand and follow safety procedures
- Customer Service Professional
Timeline
Processing Technician
KEDPLASMA
09.2019 - Current
Cashier/Server
A-Town Wings
04.2017 - 08.2019
Headline Server/Assistant Cook
FCI Coleman
05.2014 - 04.2017
Line Server
K-P
05.2013 - 02.2014
GED -
Augusta Technical College