Summary
Overview
Work History
Education
Skills
Army Commendation Medal
Timeline
Generic

Santanae Mack

Orangeburg

Summary

I am Military Veteran with Versatile logistics expert with a proven track record at the US Army, adept in warehouse management and team leadership. Excelled in enhancing logistical operations, maintaining equipment worth millions, and improving warehouse inventory accuracy. Skilled in analytical thinking and fostering strong customer relationships, significantly boosting operational efficiency and service quality.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

18
18
years of professional experience

Work History

Automated Logistical Specialist (92A)

US Army
09.2006 - 03.2024
  • Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
  • Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
  • Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
  • Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
  • Maintained accountability for millions of dollars'' worth of equipment, ensuring proper storage and tracking procedures were followed.
  • Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.

Mail Carrier

USPS
09.2016 - 02.2020
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.

Education

Associates - Business

American InterContinental University
Schaumburg, IL
08-2016

Skills

  • Shipping and receiving
  • Warehouse operations
  • Documentation review
  • Hazardous materials handling
  • Logistics planning
  • Transportation management
  • Team leadership
  • Hazard identification
  • Email and phone communication
  • Warehouse management
  • Analytical thinking
  • Warehouse logistics

Army Commendation Medal

I received the Army Commendation Medal for my service with US Army and my outstanding achievements in my MOS.

Timeline

Mail Carrier

USPS
09.2016 - 02.2020

Automated Logistical Specialist (92A)

US Army
09.2006 - 03.2024

Associates - Business

American InterContinental University

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Santanae Mack