Santara Houston
West Point,MS
Summary
Proven track record at Mississippi University for Women, enhancing office efficiency and improving process accuracy by over 30%. Excelled in database management and workflow optimization, while fostering strong customer relationships. Demonstrated exceptional clerical support and proactive problem-solving abilities. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Mississippi University for Women
08.2023 - 05.2024
- Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Level 2 Administrative Assistant
Mississippi University for Women
08.2022 - 05.2023
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Level 1 Administrative Assistant
Mississippi University for Women
08.2021 - 05.2022
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data, and completed other clerical tasks.
Education
Bachelor of Business Administration - Business Administration And Management
Mississippi University For Women
Columbus, MS05-2024
Skills
- Quality Assurance
- Workflow Optimization
- Clerical Support
- Database Management
- Data Entry
- Information Security
- Reception oversight
- Records retrieval
- Scheduling
- Meeting planning
Timeline
Administrative Assistant
Mississippi University for Women
08.2023 - 05.2024
Level 2 Administrative Assistant
Mississippi University for Women
08.2022 - 05.2023
Level 1 Administrative Assistant
Mississippi University for Women
08.2021 - 05.2022
Bachelor of Business Administration - Business Administration And Management
Mississippi University For Women
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