Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Santausha Gant
Open To Work

Santausha Gant

Odessa,TX

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Merchandise ManagerGuest service managerDeli lead

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Odessa, TX, US
Open to relocation: Yes

Salary Range

$20/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchTeam Building / Company Retreats

Summary

Hardworking deli leader focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Dependable deli industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

Overview

11
11
years of professional experience

Work History

Merchandise Manager

Pilot Travel Centers
10.2022 - Current
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
  • Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
  • Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.

Guest service manager

Pilot Travel Centers LLC
04.2014 - Current
  • Inspected property to identify functionality, compliance, and quality issues.
  • Engaged guests and staff to resolve issues and challenges in positive way.
  • Coached employees to develop and strengthen skills during guest interactions.
  • Monitored and developed team member performance through supervision and training.
  • Trained staff members on how to handle the expected, routine issues and problem-solve complex concerns.
  • Scheduled employees to maintain adequate coverage for expected business needs and customer demand levels.
  • Maintained leadership continuity by acting as manager on duty in absence of general manager.
  • Received and routed incoming mail, packages, and deliveries.
  • Ordered, organized, and rotated supplies.

Deli lead

Pilot Travel Centers LLC
04.2019 - 10.2022
  • Satisfied customers every day with fast, friendly, and knowledgeable support for team members needs.
  • Ordered, organized, and rotated supplies.
  • Met targets consistently by working hard and with strong attention to detail.
  • Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert company knowledge.
  • Received and routed incoming mail, packages, and deliveries.

Education

High School Diploma - undefined

Permian High School
Odessa, TX
06.1995

Skills

  • Deliver documents
  • Deliver merchandise
  • Safety and sanitation guidelines
  • Deli equipment operation
  • Crew leadership
  • Team leadership
  • Deliver emergency treatment
  • Lead ground crew
  • Delivery scheduling
  • Lead generation
  • Manage deliveries
  • Inventory management
  • Merchandise presentation
  • Retail display setup
  • Inventory control

Timeline

Merchandise Manager

Pilot Travel Centers
10.2022 - Current

Deli lead

Pilot Travel Centers LLC
04.2019 - 10.2022

Guest service manager

Pilot Travel Centers LLC
04.2014 - Current

High School Diploma - undefined

Permian High School

Similar Profiles

CREATE PROFILE