Santee Pecadeso
Chesapeake,VA
Summary
System Support Technician with strong working experience in operating systems and networking security fundamentals, practices, and applications. Seeking opportunities in Cybersecurity Operations or Information Systems and Technology specializing in troubleshooting hardware, software, and network issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
System Support Technician (Internship)
Brooks Crossing Innovation Lab
01.2024 - Current
- Set up, install, and troubleshoot various equipment, hardware, and software applications.
- Assist in system administration with Dell laptops using Windows 8, 10, Server 2016/2019 and Linux using Ubuntu and Kali (Virtualization in VirtualBox).
- Raspberry Pi PICO Robotics using Python.
- Teach, advise, and collaborate with learners using various equipment, hardware, and software (3D printers, CNC machines, laser cutter/engraver, vinyl cutting, UV printing, DTG printing).
- Offer technical support to users and operations.
- Implement operation/maintenance workflow for configurations, monitoring, and collecting/analyzing data.
- Apply cybersecurity concepts to projects and INNOVATE labs; assisting in community events with STEM tools.
- Collaborate and develop cybersecurity programs, labs, and activities.
I.T. Specialist/Cybersecurity Specialist
Home Lab
08.2022 - Current
- Help Desk Lab: Deploying VMs on VirtualBox using Windows 10 and Windows Server 2019
- Kali Linux Lab: Penetration Testing Tools and Projects/SSH into TryHackMe for Projects, CTFs, and Practical Experience
- Raspberry Pi 5 Projects: Docker Home Lab, Pi-VPN, Password Manager, Pi-Hole
Education
Bachelor of Science - Cybersecurity
Old Dominion University
Norfolk, VA08.2024
Bachelor of Science - Restaurant And Culinary Management
The Art Institute
Virginia Beach, VA12.2017
Skills
- Windows System Management
- Linux System Administration
- Network Administration
- Microsoft Office Suite
- Customer interaction
- Extensive Organizational Skills
- Penetration Testing
- Basic Python and Scripting
Certification
CompTIA Security+ CE certified
ID: COMP001022316072
VALID: 07/18/2023-07/18/2026
Timeline
System Support Technician (Internship)
Brooks Crossing Innovation Lab
01.2024 - Current
I.T. Specialist/Cybersecurity Specialist
Home Lab
08.2022 - Current
Bachelor of Science - Cybersecurity
Old Dominion University
Bachelor of Science - Restaurant And Culinary Management
The Art Institute
Similar Profiles
Avanti RamrajAvanti Ramraj
Research Assistant at Brooks LabResearch Assistant at Brooks Lab
Erin Taylor HarrisErin Taylor Harris
Intern at Drake University Insurance Innovation LabIntern at Drake University Insurance Innovation Lab
Shivani ChauhanShivani Chauhan
Assistant Software Associate at Wits Innovation LabAssistant Software Associate at Wits Innovation Lab