Victoria McDaniel
Hampton,VA
Summary
Dynamic and goal-oriented professional seeking full-time employment to leverage training and experience while continuing my education. I have a strong track record of reliability and adaptability. Possesses excellent time management, problem-solving, and communication skills, along with a proven ability to quickly learn and apply new concepts in diverse environments. Currently pursuing studies at Miller-Motte College with a 4.0 GPA, demonstrating a commitment to continuous learning and professional growth.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Fuel Supply Specialist
United States Army
Fort Bliss, TX
09.2014 - 06.2023
- Selected and submitted samples to laboratory for testing
- Performed petroleum and water accounting duties
- Operated airplane refueling systems and equipment
- Planned and scheduled petroleum transport
- Operated pumps, pipelines and tanker equipment
- Safety regulations and procedures for handling dangerous materials
- Tested oils and fuels
- Operated computer and software/utilities manual records to perform stock control and accounting procedures
- Performed ammunition supply stock control and accounting duties using both automated and manual procedures
- Supervised small group and organize mission execution
- Adhere to OSHA and local community Eco guidelines
- Prevent ecological destruction
Bank Representative
Bank of America
El Paso, TX
03.2022 - 09.2022
- Received Incoming Calls Log Complaints/Compliments Give Technical help with lockouts/resets for online banking Process payments/refund fees Compass (pop money)
- Resolved any issue involving Bill payments or system errors involving Online Banking.
- Boosted overall branch sales, identifying customer needs and offering tailored solutions.
- Conducted regular audits to ensure compliance with federal regulations and internal policies.
- Assisted in training new hires on bank procedures, systems usage, regulatory requirements, ensuring seamless integration into the team environment.
- Streamlined account opening process for enhanced efficiency and reduced waiting times.
- Developed strong rapport with customers, earning their trust as their go-to bank representative for assistance on various financial matters.
- Educated customers on features and benefits of banking products and services.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues.
Insurance Billing and Coding
Blue Cross Blue Shield of IL, TX
El Paso, TX
12.2021 - 06.2022
- Collect inbound calls quoting benefits and eligibility of members insurance policies
- Collaborated with healthcare providers to clarify documentation and coding requirements.
- Reviewed and resolved claim denials, improving overall reimbursement rates.
- Analyzed medical records to ensure accurate coding for billing processes.
- Developed training materials for new staff, enhancing onboarding efficiency.
- Contributed to team success by actively participating in staff meetings, offering insights into improving workflows within the department.
Field Safety Specialist
OSHA
Odessa, TX
05.2018 - 09.2019
- Perform safety inspection on 18 wheel 43" truck
- Complete a daily truck log and submit reports of mileage covered at EOD
- Observe and report equipment or mechanical failures immediately
- Manage routes and routines so logistics proceed in the most efficient way possible
- Find ways to conserve resources, including fuel, to benefit the business
- Serve as a brand advocate and ambassador in every interaction with clients and the public
- Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management
- Escorted inspectors and answered questions about facility operations.
- Aligned work processes with bodily mechanics to improve job function which reduced workplace repetitive movement injuries by 2%.
- Assessed subcontractor adherence to established protocols on-site, fostering cooperative partnerships towards shared responsibility for safe work spaces.
- Contributed to the development of company-wide safety goals, aligning field operations with corporate objectives for continuous improvement in overall performance metrics.
- Improved employee safety awareness through comprehensive training programs and regular communication.
- Collaborated with management to develop site-specific safety plans tailored to unique project needs.
- Liaised with health and safety committees, sharing insights gleaned from field observations to refine existing policies and develop recommendations for future improvements.
- Performed risk assessments for various job tasks, developing mitigation strategies to minimize potential hazards.
- Enhanced workplace safety by conducting thorough field inspections and identifying potential hazards.
Equipment Operator/Frac Equipment Operator
Paterson Uti
Midland, TX
09.2018 - 04.2019
- Unit maintenance, pump side maintenance and up keep
- Onsite rig-in/rig-out and site maintenance
- Sand truck operation, pneumatic air can and belly dump conveying belt trailers
- Assist in completing all maintenance inspections
- Ensure all repairs are completed and documented
- Understand and exercise relevant HSE work procedures and practices for the job
- Identify and raise hazard ID reports when unsafe practices or conditions are observed
- Oversees any location cleanup required by frac
- Ensures operational status and maintenance of silo
- Fix/ break down iron during rig up and rig down
- Maintained and cleaned equipment after each job and inspected.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- LOTO
Supply and Treatment Specialist
Water
Fort Bliss, TX
09.2014 - 02.2018
- Perform water quality analysis testing and verification
- Operate and maintain water treatment equipment
- Assist in water reconnaissance and site preparation
- Assist in setup of water treatment activity.
- Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by [State].
- Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
- Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
- Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
- Built and executed formulas and generated charts in [Software] spreadsheet applications.
- Adjusted water treatment levels to correct below-standard variances
- Provided crisis intervention services, effectively de-escalating tense situations and ensuring patient safety during emergencies.
- Provided supervision and mentorship to new treatment specialists, fostering a collaborative work environment that encouraged continuous learning.
- Conducted interviews for hiring of inmate job positions to identify optimal candidates.
Motor Transportation Operator
88M, United States Military, Army
Fort Bliss, TX
09.2014 - 02.2018
- Operate all wheel vehicles and equipment over varied terrain and roadways
- Manage load, unload, and safety of personnel being transported
- Oversee and check proper loading and unloading of cargo on vehicles and trailers
- Employ convoy defense techniques
- Identify, correct or report all vehicle deficiencies
- Prepare vehicle for movement/shipment by air, rail or vessel
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Delivered employees and materials to job sites daily.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Reported defects, damage, and accidents to proper personnel.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Oversaw handling and transportation of more than $[Amount] in equipment while deployed to [Location].
- Obtained customer signatures to complete and process paperwork.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Worked directly with customers to assess damage and incompleteness of orders.
- Maintained accurate records for cargo manifests, mileage logs, and fuel consumption to ensure regulatory compliance.
- Contributed to team success by assisting in the training of new hires on motor transport operations procedures.
- Handled emergency situations calmly, executing appropriate actions under pressure to guarantee mission accomplishment.
- Promoted a culture of safety by consistently following all federal regulations and company policies while operating vehicles.
- Ensured proper handling of hazardous materials through strict adherence to safety protocols and guidelines.
- Participated in convoy operations within challenging environments while ensuring the safe transportation of valuable assets.
- Managed vehicle inventory control systems, maintaining accurate documentation for government audits and inspections.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Ammo Supply Specialist
TX
Fort Bliss, TX
09.2014 - 01.2018
- Perform maintenance modification, destruction and demilitarization on ammunition and explosive components
- Operate computer hardware and software/utilities manual records in order to perform stock control and accounting procedures
- Perform ammunition supply stock control and accounting duties using both automated and manual procedures
- Issued and dispensed bulk fuels, water and ammunition from storage and distribution facilities to using units
- Analyzed historical data patterns to identify potential areas for improvement in procurement practices leading to increased efficiency gains across various functions within the organization.
- Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
- Remained accountable for assets valued over $1.5 million
- Assembled and managed 12 team members in operations and equipment utilization.
- Managed staff of 20 employees for oversight of procurement and supply management.
- Maintained audit trails to adhere to performance requirements.
Education
High School Diploma -
Phoebus High School
Hampton, Va06.2013
Associate of Applied Science - Pharmaceutical Sciences
Miller-Motte Technical College
NC08-2026
Skills
- Skilled in Microsoft Word formatting and editing
- Logistics
- Organizational Skills
- Management Experience
- Inventory Optimization
- Veteran leadership experience
- Commercial Driving
- Efficient data entry skills
- Front office operations
- Conflict resolution
- Windows system management
- Accurate CPT coding
- Communication skills
- Vehicle operations
- Skilled in Microsoft software tools
- Client support
- Warehouse Safety
- Detail-oriented data management
- Mentoring and training
- Order Filling
- Quality Control
- Inventory Efficiency
- Adaptability
- Equipment Maintenance
- HIPAA compliance expertis
Additional Information
- Branch: United States Army
- Rank: SPC/CPL
- Certifications and Licenses CDL , CDL A, Tanker Endorsement
- CPHT
Certification
- CPR/AED Certification
- CPhT - Certified Pharmacy Technician
- EHS - Environmental Health and Safety Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bank Representative
Bank of America
03.2022 - 09.2022
Insurance Billing and Coding
Blue Cross Blue Shield of IL, TX
12.2021 - 06.2022
Equipment Operator/Frac Equipment Operator
Paterson Uti
09.2018 - 04.2019
Field Safety Specialist
OSHA
05.2018 - 09.2019
Fuel Supply Specialist
United States Army
09.2014 - 06.2023
Supply and Treatment Specialist
Water
09.2014 - 02.2018
Motor Transportation Operator
88M, United States Military, Army
09.2014 - 02.2018
Ammo Supply Specialist
TX
09.2014 - 01.2018
High School Diploma -
Phoebus High School
Associate of Applied Science - Pharmaceutical Sciences
Miller-Motte Technical College
Personal Interest
When I work on cars or create a master piece in the kitchen I feel accomplished. Shocked at first , nervous at first but each key turn and every successful family meal I make is a bright and shining star that I can do anything I put my mind to!