Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Santiago Cardona

Fort Lauderdale,FL

Summary

Hardworking server with proven relationship-building and time management skills in fast and slow-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty. Offering over 5 years of experience in the service industry.

Overview

7
7
years of professional experience

Work History

Server

Season's 52
Boca Raton, FL
08.2021 - Current
  • Assisted in training new servers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Server

Carrabba's Italian Grill
Boca Raton, FL
02.2019 - 07.2021
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Assisted in training new servers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.

Delivery Driver

Jet's Pizza
Coral Springs, FL
07.2017 - 05.2020
  • Kept accurate logs of all deliveries and trips.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Presented order bills and collected payments for deliveries.

Education

Bachelor of General Business - Business

Florida Atlantic University
Boca Raton, FL
12-2023

Skills

  • Adaptability
  • Service Prioritization
  • Great communication
  • Teamwork

Affiliations

  • Former collegiate baseball player

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Server

Season's 52
08.2021 - Current

Server

Carrabba's Italian Grill
02.2019 - 07.2021

Delivery Driver

Jet's Pizza
07.2017 - 05.2020

Bachelor of General Business - Business

Florida Atlantic University

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Santiago Cardona