Santiago Duque
Cookeville,TN
Summary
Skilled Community Manager with broad experience in managing, growing and engaging online communities. Possess strong knowledge of social media platforms, community engagement strategies, and content creation. Known for fostering positive interactions among community members and efficiently resolving conflicts. Have made significant contributions to previous roles by increasing user engagement rates and enhancing brand visibility through innovative community initiatives.
Overview
7
7
years of professional experience
Work History
Community Manager
happy happy ladies
Medellin, Colombia
06.2018 - Current
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Led crisis management efforts to address community concerns promptly.
- Created engaging content for newsletters, blogs, and social media posts.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Executed strategic sales plans to expand customer base and revenue.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Directed and coordinated products, services and sales activities.
Education
Some College (No Degree) - Marketing
Tennessee Technological University
Cookeville, TNSkills
- Sales follow-up
- Business development
- Industry expertise
- Sales pipeline management
- Closing deals
- Leads generation
- Sales training
- Social media marketing
- Lead generation
- Persuasion techniques
- Closing sales
- Customer assistance
- Strategy development
- Networking
- Sales software proficiency
Affiliations
- the activities that i like to do is play guitar, ride horses , and outdoors.
Languages
English
Full Professional
Spanish
Native/ Bilingual
German
Elementary
Timeline
Community Manager
happy happy ladies
06.2018 - Current
Some College (No Degree) - Marketing
Tennessee Technological University
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