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 Results-driven and experienced Customer Success Manager with a background in Mass Communication and a proven track record in sales, customer support, and team leadership. Skilled in retaining clients, selling digital services, and managing budgets. Ability to grasp technical concepts quickly and easily. 

I've worked in retail, customer service, and the service industry most of my adult life, whilst venturing out to a few different sales opportunities, like network marketing, and my only sales job which was Brown and partners.

Results-driven Lead Generation Specialist with proven skills in lead qualification, CRM management, and targeted outreach campaigns. Committed to generating high-quality leads and fostering relationships to drive sales growth.

I am a Self Motivated, Ambitious individual who believes the sky is the limit. I strive for excellence by continuously seeking knowledge and gaining new competencies.
I am fair and logical which motivates my actions to be goal orientated and ultimately results driven. I excel in sales strategies, lead generation and relationship management in a physical and remote environment.
I believe in maintaining my mindset to be focused on growth and continuously improving my levels of emotional intelligence in order to create the best working environment to my fellow team members and clients that I interact with.
I believe in Leading by example in order for the next person to fully understand the concept as to why they would need to do things in a specific way.
I am able to connect with different individuals from any background which I can efficiently adapt to by accurately profiling the individual within seconds and communicating with them in the best way possible.
Due to my constant craving for knowledge and need to develop new skills, I able to learn almost anything at a rapid rate and become proficient in that particular task in record time.
I work extremely well independently as well as with a team. I enjoy motivating those around me by exuding positive energy and ultimately lifting their spirits to ensure the team will productive and efficient enough to deliver the desired results.
I believe conflict has the potential be more beneficial rather than destructive, as conflict challenges us by bringing us out of our comfort zone in order for us to identify and improve our weaknesses.
I possess almost 11 years of work experience, with 6 years of my experience being in the Banking/Finance/Insurance Sector.
My motto as a Leader is: “To Build A Team So Strong, That No One Can Point Out Who The Leader Is”
I achieve this by being humble and fair in my approach, getting to know my team, leading by example, educating by achieving clarity with the “HOW & WHY”, empowering my team by harnessing each team members strengths in unity, and motivating my team to put our heads together to achieve our goals as a healthy, cohesive team.
I look forward to being a part of your team, in order to strive for excellence and ultimate growth
Thank you for your time and patience


Santiago Garcia

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