Santiago Guzman

- Supervision of the availability of technical and material resources for the department.

- Optimization of processes to ensure achievement of established objectives.

- Analysis of defined KPIs and preparation of performance reports.

- Assignment of responsibilities to the work team and monitoring of their performance.

- Implementation of improvements and changes in processes and systems.

- Design and execution of training and staff development plans.

- Supervision and quality control of processes and products.

- Promotion of a positive and motivating work environment.

- Coordination of interdepartmental projects and activities.

- Effective communication with other departments and all hierarchical levels.

Identification and resolution of problems and conflicts within the department.

- Preparation and presentation of periodic reports to the rest of the team.

- Verification of compliance with company policies and procedures.

- Control of the proper flow of operations between different areas of the company.

- Management and leadership of the organization’s human resources.