Santiago Hernandez
Distribution/ Fulfillment Manager
Lockport IL,IL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
23
23
years of professional experience
Work History
Inventory Control Clerk
S&S Activewear
Lockport, IL
02.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Supervisor
Crate And Barrel
443 Forthill Dr. , IL
06.2016 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Identified individual employee's unique work styles and adapted management methods.
- Provide coaching and mentoring of 25 associates and actively develop associates for future career opportunities.
3rd Shift Manager
Crate And Barrel
Naperville, IL
03.2013 - 06.2016
- Managed internal operational standards and productivity.
- Trained and developed personnel to improve safety, employee relations and resolve operational and personal issues.
Inbound Distribution Manager
Crate And Barrel
Naperville, IL
10.2006 - 03.2013
- Developed and managed operating budget, meeting department goals.
- Managed 45 associates
Direct Fulfillment Manager
Crate And Barrel
Naperville, IL
08.2003 - 10.2006
- Performed day-to-day shipping deliveries and coordinated with 3rd parties delivery companies such as FedEx and UPS.
- Oversaw 79 warehouse staff and maintained efficiency in fast-paced environment.
- Created plans and communicated deadlines to ensure projects were completed on time
2nd Shift Floor Manager
Crate And Barrel
Naperville , IL
06.2000 - 08.2003
- Supervised staff of 145 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Associate of Applied Science - Business Education
Robert Morris College
Chicago, IL09.1992
Skills
- Bilingual in Spanish
- Training and mentoring
- Team Building
- Certified in forklifts/battery extractor
- AS400/RF capability, and Microsoft office
Timeline
Inventory Control Clerk
S&S Activewear
02.2022 - Current
Supervisor
Crate And Barrel
06.2016 - Current
3rd Shift Manager
Crate And Barrel
03.2013 - 06.2016
Inbound Distribution Manager
Crate And Barrel
10.2006 - 03.2013
Direct Fulfillment Manager
Crate And Barrel
08.2003 - 10.2006
2nd Shift Floor Manager
Crate And Barrel
06.2000 - 08.2003
Associate of Applied Science - Business Education
Robert Morris College
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