MARCOS A. CARDONA GONZALEZ
Vacaville,CA
Summary
Highly experienced professional with 5+ years of expertise in customer service, equipment control, and regulatory company policy compliance. Demonstrates diligence and a strong commitment to delivering exceptional service. Seeks an opportunity to apply skills and knowledge to contribute to the success of your establishment. Eager to learn and leverage abilities to excel in the available position.
Overview
4
4
years of professional experience
Work History
Inventory Control
ID Logistics
07.2024 - Current
- Utilized RF scanners and warehouse management software proficiently.
- Certified in effective stocking techniques and maintaining proper product handling procedures.
- Maintained accurate records of damaged goods and facilitated safe buying.
- Supervises total product count within warehouse.
- Facilitated ongoing email exchanges between clients and board advisers to resolve specific warehouse concerns.
- Utilized various computer programs and software.
- Part of the Safety Team for the warehouse operation ( ensuring regulatory company & policy machine safety. As well as coworker behavioral safety )
Crew Member
Carls Jr.
07.2022 - 05.2023
- Processed payments accurately & efficiently using the point-of-sale system
- Maintained an organized work area to ensure efficient operations
- Utilized problem-solving skills when resolving conflicts among team members or customers
- Followed Health Department regulations for handling food products properly
- Respond quick to meet customers needs & resolve problems
Warehouse/PIT Operator
Amazon
11.2021 - 05.2022
- Replenish shelves with incoming stock orders & performed daily spot checks on inventory
- Used forklifts, pallet jacks, cherry picker ( OP ), & other Hyster machines to transport items to staging areas or loading docks
- Stocked shelves, racks, cases with new or transferred merchandise
- Efficiently operated forklift to move materials around the warehouse
- Loaded & unloaded trucks quickly & safely using forklifts, clamps or other equipment
Shift Leader
Taco Bell
01.2021 - 10.2021
- Demonstrated expertise in leading & managing shifts, training, & developing team members, & ensuring customer satisfaction
- Maintained knowledge of store products & services to make recommendations to customers
- Demonstrated commitment to upholding company policies regarding safety protocols & compliance regulations
- Assisted customers with product selection, providing exceptional customer service
- Provided guidance & support to shift teams, ensuring all tasks were completed on time & efficiently
- Ensured compliance with food safety regulations & quality standards
- Proficient in problem-solving to quickly identity & resolve issues that arise during shifts
Front Desk
Quality Inn
07.2020 - 11.2020
- Answered questions in person & by phone or email regarding services, rooms, & hotel amenities
- Verified identification for guests prior to issuing key cards or providing access to codes
- Utilized computer software programs such as Microsoft Office & Hotel Management
- Monitored security cameras throughout the lobby area to ensure guest safety
Education
Diploma - Gateway to College Program
Santa Rosa Junior College
Petaluma, CA05.2020
Skills
- Bilingual in Spanish
- Quick-Service Team Leadership
- Hyster Equipment Proficiency
- Crown Machine Operation
- Inventory Management
- Workplace efficiency
- Collaborative Team Member
- Effective Written & Verbal Communication
- Efficient multitasking
- Money handling
- POS systems
- Order accuracy
- Ambitious
Timeline
Inventory Control
ID Logistics
07.2024 - Current
Crew Member
Carls Jr.
07.2022 - 05.2023
Warehouse/PIT Operator
Amazon
11.2021 - 05.2022
Shift Leader
Taco Bell
01.2021 - 10.2021
Front Desk
Quality Inn
07.2020 - 11.2020
Diploma - Gateway to College Program
Santa Rosa Junior College
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