Santiago Hernandez
Arlington,TX
Summary
Enthusiastic Senior Operations Manager offering 10-year background overseeing production of goods and provision of services in manufacturing. Polished in chalking out operational systems and processes, examining financial data and conducting quality control checks. Cost-conscious and communicative professional familiar with business principles and operational management and budget development practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr Leader Operations Manager
Hellofresh
02.2020 - Current
- Directed and managed a team that includes 8 Area Managers, 15 leads and 300 associates
- Launched a sub-assembly hub (T2) During Peak 2021
- Pioneered The Everyplate brand launch at Grand Prairie TX
- Developed and executed production schedules based on business demands and budget fluctuations
- Established Kpi's based on weekly budgets and Current leader for budget at TX Grand Prairie DC
- Leading weekly Labor cost meetings with senior stakeholders
- Reducing Labor cost per finish goods by 30% by utilizing actual HC needed vs HC planned across four shifts
- Increased Hourly productivity by identifying Takt time per box size leading to 25% Labor cost reduction across four shifts at a DC level
- Leading Idle time Initiatives by developing a tracking procedure across four shifts at a DC level
- Leading Lowest safety incidents at a DC level YTD and 0 Pit incidents since 2022
- Built strong relationships through consistent engagement, collaboration, and transparent communication practices
Production Manager
Senneca
02.2017 - 02.2020
- Pioneered three production assembly departments for a start up DC launch
- Hired and lead 3 Production supervisors and 75 hourly associates
- Developed SOP's for three different production assemblies in collaboration with process engineers
- Identified Takt times for all work stations for three different production assemblies
- Developed Kpi's based on takt times and customer demand
- Increased productivity by 300% in a 3 month period
- Restructured operational hours and HC to transition to a two shift schedule to meet customer demand
- Reduced cost by 20% and raised productivity by an additional 15% across 3 assemblies by identifying waste areas and implementing lean sigma practices by Q3 of launch
- Developed safety initiatives and conducted a weekly safety committee lead by associates
- 0 recordable safety incidents throughout tenure
Production Supervisor
Flex And Gate/ General Motors Provider
11.2011 - 02.2017
- Collaborated in 2k14 launch assembly line
- Supervised and lead a team of 1 lead 2 AR and 25 associates
- Trained all associates on work instructions and sop's implemented by process engineer
- Liaison from customer quality findings and communicated to associates
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Conducted Start of shift meetings communicating productivity, quality and safety standards
Education
Associates - AA.FS.BUSI.MGMT
Dcccd
Dallas, TXHIgh School diploma -
Justin F Kimball High School
DALLAS, TX2008
Skills
- Product Launches
- Strategic Planning
- Business Planning
- Cost Reduction
- KPI reporting
- Budget Administration
- Forecasting
- Self Motivation
- Decision-Making
- Problem-Solving
- Analytical Thinking
- High pressure effective leader
- Team engagement
- Proficient in Excel, Powerpoint, Windows
Certification
2020 The Council for Six Sigma Certification- Lean Six Sigma White Belt .
2020 The Council for Six Sigma Certification- Lean Six Sigma Yellow Belt.
2021 The Council for Six Sigma Certification- Lean Six Sigma Green Belt.
2022 Time Management Training (MC-TMT)
2022 Empathy and the Emotional Intelligence Training (MC-EEIT)
2022 Teamwork Training (MC-TT)
2022 Effective communication Training 2022.
Timeline
Sr Leader Operations Manager
Hellofresh
02.2020 - Current
Production Manager
Senneca
02.2017 - 02.2020
Production Supervisor
Flex And Gate/ General Motors Provider
11.2011 - 02.2017
Associates - AA.FS.BUSI.MGMT
Dcccd
HIgh School diploma -
Justin F Kimball High School
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