Forward-thinking professional with many years of experience developing and releasing stellar products. Seasoned expert at leading project planning, determining implementation methods, and achieving highest quality standards by working closely with engineers. Additional expertise supporting internal sales and marketing teams by contributing to brand strategy and messaging.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Excellence to oversee multiple projects, manage timelines, resources, and end-to-end delivery. Planning , effort & cost estimation, risk analysis and Ensuring that projects are completed on time and within budget.
Ability to analyze market trends, user behavior, and financial metrics to make data-driven decisions. Proficiency with data analysis tools and techniques.
Ability to develop and execute long-term strategies for payment products. Understanding of market positioning, competitive analysis, and growth opportunities.
Awareness of financial regulations, compliance standards (e.g., PCI-DSS, GDPR), and industry best practices. Ensuring that payment solutions meet legal and regulatory requirements.
Understanding of technical concepts related to payment processing, APIs, and integration. Ability to work with engineering teams to translate business requirements into technical solutions.
Proficiency in product lifecycle management, from ideation and development to launch and iteration. Familiarity with methodologies like Agile and Scrum is often crucial.
Overview
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1
Certification
Work History
Leader/Sr Solution Architect
Western Union
Austin, United States
Designed and developed high performance, scalable application architectures.
Coordinated with stakeholders to ensure alignment of proposed solutions with business objectives.
Performed capacity planning to anticipate future needs and optimize resource utilization across various platforms.
Partnering with Operations, Product, Marketing, and Sales, as well as Compliance, to provide enterprise-level business solutions.
Heading cross-functional projects through discovery and implementation of technology-led solutions to lower costs and improve services; strategically establishing and improving policies in line with the best practices.
Defined success criteria for each project milestone.
Identified opportunities for improvement in existing products through user testing and analysis.
Maintained up-to-date knowledge of industry trends in order to apply best practices.
successfully led stream of transformation program and headed 1P and boundary system system platform launch.
Leader Integration Platform/ Business System Arch.
Western Union
Pune And New Jersey, United States
Successfully managed a diverse team of professionals, consisting of an Associate Manager and 4 Architects, to spearhead technology transformation initiatives for existing and prospective collaborations using API Integration solutions as well as Cloud-based Solutions.
Spearheading strategy, business process transformation, profitability, stakeholders, continuous improvement, and end-to-end service delivery functions.
Delivered organizational strategic priorities encompassing E2E Architecture, Value Creation Program, Tech-Solutions, Cultural Transformation and Strategy for online expansion initiatives.
Steering strategic game changer, transformational functions; championing these initiatives in collaboration with various teams/stakeholders; establishing a roadmap for enhancing operations to achieve minimum global service standards.
Implemented initiatives to enhance partnerships, modernize integration platforms, optimize cloud strategy, and drive digital transformation
Delivered process breakthrough improvements by adopting Agile, PI Planning, JIRA, and Confluence for business excellence.
Heading cross-functional projects through discovery and implementation of technology-led solutions to lower costs and improve services; strategically establishing and improving policies in line with the best practices.
Interfaced with clients to gather business needs and analyzed high-level requirements, finalizing technical and functional specifications for projects.
Tech Manager
Opus Software Solutions
Pune, India
Analyzed business requirements and designed appropriate IT solutions accordingly.
Coordinated activities between different teams including developers, operations staff and end users.
Delivered expert technical guidance and leadership to team members, enabling their growth in specific areas; conducted regular performance evaluations for the team; established effective methods for resolving conflicts among colleagues.
Led integration platform implementation for key revenue programs, ensuring seamless technology strategy execution, effective budgeting, efficient IT operations, and optimized enterprise architecture.
Prepared budgets for each project and monitored expenditures to stay within financial limits.
Managed a team of 20+ engineers across , delegating tasks and monitoring progress to ensure quality control standards.
Analyzed customer feedback data to identify areas needing improvement in products or services.
Associate Software Engineer
Zensar Technologies
Pune, India
Performed debugging and troubleshooting of existing software programs.
Collaborated with other teams to ensure successful deployment of products.
Participated in design meetings, code reviews, and sprint planning sessions.
Designed, developed and implemented firmware to support embedded system product concepts.
Education
Master of Computer Applications - Computer Engineering Technology
Pune University
India
01.2007
Bachelor of Computer Science -
Pune University
01.2003
Skills
Technical leadership
Product Lifecycle Management
Data-driven decision-making
Requirements Analysis
Product Development
Product Vision and Strategy
Negotiation & Strategic Planning
Creative and Innovative
Product Roadmaps
End to End Feature Delivery
Product Launches
Budget Forecasting
Agile Software Development
Cross Functional Leadership
Stakeholder Communications
Product Documentation
Certification
PSPO
Sun Certified Java Programmer 1.5
Key Initiatives
Customer 360 -Single Customer View Loyalty -Flywheel Core Modernization -1Platform Migration Digital - R2-R3 Migration, R3 to R4 Migration, Mobile, Web Country Rollouts. Payments - APN Funds out, Payment hub foundation, Bill payments, Quick Cash EcoSystem - WU Prepaid, US Wallet, Digital Banking Value added - Next Gen Kiosk, Third-party Integration - API Modernization, ABMT, Retail Partnership Integrations- Walmart Integrations, Pay@WU Amazon Compliance -New KYC Rollouts, KYC Model B, RAC Data - GDPR, Russia Local Hosting - Kremlin, Customer Data (UCD)
Notable accomplishments
Best Customer Satisfaction Award, 2024: Recognized by the CEO for exceptional customer satisfaction and successful 1P rollout.
Best Lead Award, 2013: Honored by the CEO for outstanding leadership and project execution.
Acknowledged for Excellence in Handling Challenges: Consistently praised by leaders and colleagues for effectively managing complex challenges and project intricacies.
Technology Transformation Award: Successfully completed a major technology transformation project within 6 months, significantly enhancing operational efficiency.
Lead DevOps and Automation Implementation: Spearheaded the implementation of DevOps practices and automation, improving deployment speed and reliability.
Solution for $20 Million E-commerce Integration: Developed and implemented a comprehensive solution for integrating a high-value e-commerce merchant.
Key Contributor to Digital Transformation and Compliance: Played a pivotal role in digital transformation initiatives and navigating compliance regulatory changes.
Expertise in Bank, Mobile, and eWallet Payments: Contributed significantly to the development and optimization of bank, mobile, and eWallet payment solutions.
Timeline
Leader/Sr Solution Architect
Western Union
Leader Integration Platform/ Business System Arch.
Western Union
Tech Manager
Opus Software Solutions
Associate Software Engineer
Zensar Technologies
Master of Computer Applications - Computer Engineering Technology
Leader - Product Strategy and Product Management for Europe at Western UnionLeader - Product Strategy and Product Management for Europe at Western Union