SANTIAGO HERNANDEZ RAMIREZ
Cincinnati,OH
Summary
Experienced restaurant floor manager seeking position with a top-tier food service company. Offers a successful 5-year career in profitable small business ownership and management. Exceptional problem solver with strong skill in cost reduction and negotiations.
Overview
15
15
years of professional experience
Work History
Manager
Workforce solutions LLC
Monroe , OH
02.2019 - Current
- Managed day-to-day operations, including supervision and assignment delegation for 20-member team.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Reviewed performance reports and used data to develop continuous improvement initiatives.
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
Restaurant Owner/Supervisor
El Trio Mexican Grill
Cincinnati, OH
05.2012 - 05.2018
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Server
Acapulco Mexican Restaurant
Milford, OH
04.2010 - 03.2012
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Education
Associate of Arts - Culinary Arts
Universidad Del valle De Mexico
2010
Skills
- Natural leader
- Exceptional time management skills
- Adaptable
- Inventory management familiarity
- Bilingual (English/Spanish)
- Focused and disciplined
Timeline
Manager
Workforce solutions LLC
02.2019 - Current
Restaurant Owner/Supervisor
El Trio Mexican Grill
05.2012 - 05.2018
Server
Acapulco Mexican Restaurant
04.2010 - 03.2012
Associate of Arts - Culinary Arts
Universidad Del valle De Mexico