Summary
Overview
Work History
Education
Skills
Timeline
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Santiago Hoyos

Tampa,FL

Summary

A resourceful and hardworking sales associate with over two years of experience. Promotes innovative strategies to acquire customers and sell products: excellent communicator, negotiator, and multitasker with an agile and flexible approach.

Overview

5
5
years of professional experience

Work History

Meat Cutter/Supervisor

Sprouts Farmers Market
Tampa, FL
04.2023 - 08.2024
  • Maintains proper safety practices and care while using all the cutting accessories available in the meat department; complies with the use of mesh gloves while using a knife
  • Pre-inventory preparation; including back stock and assuring tags match products
  • Greets and takes orders from customers
  • Maintains a safe and clean working environment to ensure compliance with all safety and sanitation requirements as set forth by the company and mandated by state, federal, and OSHA regulations
  • Places orders for the department then works to unload pallets on truck days

Retail stock and Fulfillment

Nordstrom Rack
Folsom, CA
04.2022 - 09.2022
  • Inventory processes and making sure merchandise is properly checked in and is accurately ticketed
  • Received unloaded freights unpacking and delivering newly arrived merchandise to selling departments
  • Fulfilled customer orders on time following quality standards preparing and shipping customer orders following quality, packing, and shipping standards
  • Utilized inventory management systems to scan, process, and research merchandise shipments under our inventory control processes
  • Assisted in maintaining clean and organized selling floors and stockrooms

Sales/Technician

Lit Laser
Rancho Cordova, CA
12.2019 - 12.2021
  • As a previous Sales and technician representative of a small company with low staff members, it allowed to play different roles to accommodate the company's needs
  • Manufactured and calibrated etching, cutting, and welding laser systems
  • Assembly, repair, and upgrade of hardware with the configuration of laser units
  • Customer support in person or via phone calls planning, installation, training, troubleshooting, maintenance, upgrading, and product disposal
  • Sales pursued selling of products with services, giving clients more in-depth information of specifications of laser systems with options and training services
  • In charge of training in-person or remote computer customer support on assembling laser units, software tutorials, and creating job files
  • They were trained until the customer had meaningful projects to make revenue for the company
  • Social media management photographs new inventory and then posts them on the company (website, eBay, and Shopify)
  • Managed Instagram posted ads to help website engagement and increase sales
  • Handled inventory management, unloaded and stocked shipments received in the warehouse, documented all inventory in a database created SKU numbers for all the new merchandise
  • Shipped and packaged all sold products freight shipments to small parcels

Education

High School diploma - AP Digital art

Folsom High School
Folsom, CA
05.2019

Skills

  • Attention to detail
  • Customer service experience
  • Dependability
  • Ability to prioritize
  • Highly detail oriented
  • Quick learner
  • Excellent time management skills
  • Excellent problem-solving skills
  • Excellent customer service
  • Organization
  • Teamwork

Timeline

Meat Cutter/Supervisor

Sprouts Farmers Market
04.2023 - 08.2024

Retail stock and Fulfillment

Nordstrom Rack
04.2022 - 09.2022

Sales/Technician

Lit Laser
12.2019 - 12.2021

High School diploma - AP Digital art

Folsom High School

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Santiago Hoyos