Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Santiago Moreno

New Port Richey,FL

Summary

Reliable and customer-focused professional with over 22 years of experience providing safe, efficient, and courteous transportation services as both a taxi and rideshare driver. Proven ability to navigate city streets, maintain vehicle cleanliness, and ensure passenger satisfaction. Skilled in using GPS systems, mobile apps (Uber, Lyft), and digital payment processing.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Driver

Uber / Lyft
Tampa, USA
01.2020 - Current
  • Provided over 5,000 rides with a 4.9-star rating across Uber and Lyft platforms.
  • Navigated efficiently using Waze and Google Maps to avoid traffic and ensure ontime arrivals.
  • Maintained vehicle cleanliness and safety inspections daily.
  • Assisted elderly and disabled passengers with entry and exit.
  • Handled customer complaints with professionalism, maintaining excellent ratings.

Hostess Manager

Antojitos : Latin Cravings
Tampa, Florida
01.2017 - 12.2019
  • Ensured that all guests received prompt, courteous attention from the hostesses.
  • Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.
  • Managed inventory of supplies such as menus, condiments, linens.
  • Oversaw training of new hires in food safety protocols.
  • Resolved any complaints or issues with customers quickly and professionally.
  • Ensured that the restaurant's dress code was followed by all hostesses.

Taxi Driver

New York Taxi
New York, USA
01.1999 - 12.2017
  • Transported passengers throughout the New York metro area, averaging 30+ fares per shift.
  • Managed cash and card payments, including issuing receipts.
  • Performed minor maintenance and ensured regular servicing of taxi vehicles.
  • Provided local recommendations and friendly customer service to tourists and residents.

Education

High School Diploma -

Seminario Palmira
Colombia

Skills

  • Safe driving techniques
  • GPS navigation
  • Time management
  • Customer service
  • Vehicle maintenance
  • Mobile application proficiency

Certification

  • Valid Florida Driver's License, Class D
  • Defensive Driving Course, 12/31/17

Languages

Spanish
Native/ Bilingual
English
Limited

Timeline

Driver

Uber / Lyft
01.2020 - Current

Hostess Manager

Antojitos : Latin Cravings
01.2017 - 12.2019

Taxi Driver

New York Taxi
01.1999 - 12.2017

High School Diploma -

Seminario Palmira

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