Santiago Munoz
Greenville,SC
Summary
Dedicated and versatile professional with a proven track record in both restaurant operations and social media management. Possessing a strong work ethic, I excel in high-pressure environments, consistently delivering exceptional customer service and maintaining efficient workflow in a restaurant setting. As a social media assistant, I bring creativity, strategic thinking, and meticulous attention to detail, driving engagement and growth across various platforms. Committed to continuous learning and improvement, I adapt quickly to new challenges and strive to exceed expectations in all tasks.
Overview
7
7
years of professional experience
Work History
Social Media Assistant
Brett Ensley Studios
03.2024 - Current
- Created engaging content to keep social media channels updated and on brand.
- Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.
- Managed Facebook and Instagram content to keep brand messages consistent.
- Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
Professional Development
09.2019 - 04.2024
Pursued further education in music at Brett Ensley Studios
Kitchen Staff Member
Coffee Underground
11.2019 - 05.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match established restaurant standards.
Professional Development
08.2018 - 05.2019
pursued business degree at Tri-County Technical College
Host
Brixx Wood Fired Pizza
09.2017 - 04.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
J.l. Mann High School
Greenville, SC06.2018
Skills
- Organization and Cleanliness
- Safe Food Handling
- Multitasking proficiency
- Customer Service
- Effective Time Management
- Content scheduling
- Visual design
- Client interaction
- Client Engagement
Education at Brett Ensley Studios
- I started studying music theory at Brett Ensley Studios in 2019 which lead to the interest in playing guitar
- I picked up the guitar at the beginning of covid in 2020
- I started a band called Motherwell Drive in the summer of 2023 with a group of musicians/friends that I met at the studio
- Since the start of our band we have played at venues all across the city and some out of state venues with crowds ranging from 50-300 people
Timeline
Social Media Assistant
Brett Ensley Studios
03.2024 - Current
Kitchen Staff Member
Coffee Underground
11.2019 - 05.2021
Professional Development
09.2019 - 04.2024
Professional Development
08.2018 - 05.2019
Host
Brixx Wood Fired Pizza
09.2017 - 04.2018
High School Diploma -
J.l. Mann High School
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