Santiago Munoz
Rosenberg,TX
Summary
Results-driven sales and business professional with over 10 years of experience in retail, customer service, and creative entrepreneurship. Proven track record of building strong client relationships, scaling brand visibility, and managing end-to-end business operations. Skilled in strategic planning, digital marketing, content creation, inventory management, and cost control to maximize profitability. Known for creativity, leadership, and strong communication while consistently delivering high-quality service and measurable results.
Overview
11
11
years of professional experience
2020
2020
years of post-secondary education
Work History
Entrepreneur
New Era Studios
Rosenberg, Texas
08.2018 - Current
- Built long-term client relationships by targeting high valued individuals through professionalism, timely communication, and exceptional customer service.
- Founded and generated over $176k in gross sales, by leveraging creativity, strategic planning, and strong entrepreneurial drive.
- Developed a compelling social media presence across multiple platforms to have a combined following of 87.5k followers.
- Built an engaged consistent audience on multiple social media platforms, which generates leads that convert into clients on a monthly basis
- Utilized marketing strategies, including content creation, audience analytics, and trend analysis, to expand reach and increase sales.
- Managed different aspects of business operations, including sales, branding, customer service, budgeting/margins, inventory, and order fulfillment.
- Featured on Complex (a large social media news platform with over 10 million followers)
Asset Protection Specialist
Target
Richmond, Tx
11.2019 - 07.2023
- Demonstrated effective response in high pressured environments, providing valuable insight to team members and help protect from loss in product revenue.
- Built strong habits of discipline and time management skills, by consistently balancing responsibilities while successfully working two jobs and attending college.
Remodeling Carpenter
Green Team Remodeling
Rosenberg, Texas
02.2015 - 06.2019
- Built foundational knowledge of home improvement process, customer expectations, and professional job-site conduct.
- Helped generate leads by doing door to door sales and converting them into clients
- Assisted in residential remolding projects, supporting skilled tradespeople in tasks such as painting, flooring, drywall installation, and carpentry.
Education
Terry High School
Rosenberg, TXSkills
- Customer relationship management
- Digital marketing strategies
- Content creation
- Trend analysis
- Entrepreneurial thinking
- Business planning & budgeting
- Networking
- Communication
- Creativity & innovation
Languages
English
Full Professional
Timeline
Asset Protection Specialist
Target
11.2019 - 07.2023
Entrepreneur
New Era Studios
08.2018 - Current
Remodeling Carpenter
Green Team Remodeling
02.2015 - 06.2019
Terry High School