Santiago Ramos
Galveston
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Teacher
Galveston ISD
Galveston
10.2024 - Current
- Built and strengthened positive relationships with students, parents and teaching staff.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Customer Service Representative
Rich's Car Wash
Texas City
05.2024 - 10.2024
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Front Desk Receptionist
Casa Del MAR. Beachfront Suites
Galveston
06.2018 - 10.2024
- Responded to customer inquiries via phone, email, and in person.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
New Car Sales Consultant
Mac Haik Ford
Pasadena
01.2023 - 12.2023
- Educated customers about sales processes, warranty requirements and service standards.
- Maintained up-to-date database of sales contacts and customer information.
- Filled out paperwork to register vehicles and complete sales.
Education
Associate of Science - Business Administration And Management
Galveston College
Galveston, TX12-2025
Skills
- Project management
- Data analysis
- Conflict resolution
- Empathy and patience
- Record keeping
Languages
Spanish
Native/ Bilingual
Timeline
Teacher
Galveston ISD
10.2024 - Current
Customer Service Representative
Rich's Car Wash
05.2024 - 10.2024
New Car Sales Consultant
Mac Haik Ford
01.2023 - 12.2023
Front Desk Receptionist
Casa Del MAR. Beachfront Suites
06.2018 - 10.2024
Associate of Science - Business Administration And Management
Galveston College
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