Santiago Sifuentes
Crystal,MN
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Attendant
Sun Country Airlines
Minneapolis, MN
05.2024 - Current
- Ensure passenger safety and compliance with FAA regulations during all phases of flight.
- Deliver high-quality customer service through clear communication, conflict resolution, and personalized care.
- Perform pre-flight safety checks, emergency demonstrations, and respond to in-flight medical or safety situations.
- Assist passengers with seating, special accommodations, and travel inquiries to enhance overall flight experience.
Swim Instructor
AMI Swim School
Minneapolis, MN
01.2022 - 05.2024
- Taught swimming skills ranging from beginner to advanced for individuals and small groups.
- Graduated students based on demonstrated comprehension of required skills.
- Managed customer questions and pool safety independently, including monitoring pH and chemical balance.
COVID-19 Tester/Vaccinator & Emergency Department Technician
U.S. Army
Nashville, TN
04.2020 - 04.2021
- Verified patient health information and assessed vaccination risks for hundreds of patients daily.
- Ensured proper use and disposal of PPE in compliance with safety protocols.
- Assisted hospital staff by overseeing a team of National Guard medics under Military Medical Response SOPs.
- Delivered patient care in a fast-paced Emergency Department environment.
Lifeguard & Swim Instructor
Brooklyn Center Community Center
Brooklyn Center, MN
06.2015 - 06.2019
- Ensured patron safety through vigilant supervision and enforcement of pool safety rules.
- Conducted pool maintenance, including chemical and pH monitoring.
- Taught swimming lessons for individuals and large groups; advanced students based on progress.
IT Intern
Medica
Hopkins, MN
07.2016 - 09.2017
- Imaged and configured computers with necessary applications and permissions for new hires.
- Troubleshot hardware and software issues across the company.
- Managed hardware inventory and maintained accurate database records.
Education
High School Diploma -
Robbinsdale Armstrong Senior High School
Plymouth, MNSkills
- Flight Safety & Emergency Procedures
- Customer Service & Conflict Resolution
- Advanced Medical Response (ACLS, PALS, EMT, BDLS)
- Team Leadership & Time Management
Certification
- Emergency Medical Technician – Basic (EMT-B)
- CPR / AED Certified (2018 – Present)
- First Aid Certification
- Advanced Cardiac Life Support (ACLS) – American Heart Association
- Pediatric Advanced Life Support (PALS) – American Heart Association
- Basic Disaster Life Support (BDLS) – National Disaster Life Support Foundation
Timeline
Flight Attendant
Sun Country Airlines
05.2024 - Current
Swim Instructor
AMI Swim School
01.2022 - 05.2024
COVID-19 Tester/Vaccinator & Emergency Department Technician
U.S. Army
04.2020 - 04.2021
IT Intern
Medica
07.2016 - 09.2017
Lifeguard & Swim Instructor
Brooklyn Center Community Center
06.2015 - 06.2019
High School Diploma -
Robbinsdale Armstrong Senior High School
Military Service
- Army National Guard – Specialist (2016-09 – Present)
- U.S. Army Combat Medic, trained in lifesaving medical care for combat and civilian scenarios.
- Ensured medical readiness for thousands of soldiers and airmen.
- Led team members by assigning tasks and ensuring mission success.
- Conducted training for soldiers on combat casualty care.
- Army Achievement Medal for exemplary COVID-19 response as a medic.