Santiago Sixto Leon
Casa Dorinda
Ventura,CA
24
years of professional experience
Dynamic and results-driven waiter with extensive years of experience at Casa Dorinda, excelling in customer service and time management. Proven ability to enhance guest satisfaction through strong multitasking and attention to detail, ensuring prompt service and effective communication with kitchen staff. Committed to delivering exceptional dining experiences in high-pressure environments.
Work History
Waiter
18 Years 8 Months- Delivered attentive tableside service for residents in dining room settings.
- Recorded meal orders accurately and coordinated requests with kitchen staff.
- Served courses promptly while maintaining polished hospitality standards.
- Assisted guests with menu selections and dietary preference questions.
- Maintained clean, organized service areas throughout dining operations.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waiter/Busser
17 Years 5 Months- Provided attentive table service while taking and relaying guest orders accurately to kitchen and bar.
- Described menu items, ingredients, and customization choices to support informed dining decisions.
- Worked with kitchen staff to coordinate food timing for prompt, consistent meal delivery.
- Processed payments accurately through point-of-sale system while handling cash and card transactions.
- Resolved guest concerns professionally to preserve positive dining experiences and service recovery.
- Kept dining sections clean and organized by resetting tables and restocking service supplies.
- Supported service flow by assisting bussers, hosts, and fellow servers during busy periods.
- Improved customer satisfaction through attentive service and quick response to guest needs.
Education
Associate of Science - Computer And Information Systems
Skills
Strong multitasking
Time management
Customer service
Attention to detail
Sales techniques
Timeline
Waiter
Casa Dorinda
02.2008 - CurrentRead More
Waiter/Busser
California Pizza Kitchen
01.2003 - 06.2020Read More
Instituto Tecnológico De Cd. Altamirano
Associate of Science from Computer And Information Systems
Read More