Santiago Suarez
Fort Lauderdale
Summary
A dynamic team player and proficient in time management, I excelled at Cali Coffee by fostering a welcoming environment, enhancing customer satisfaction, and contributing to a significant increase in repeat business. My expertise in training and my friendly demeanor not only improved team efficiency but also ensured a memorable customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
CALI COFFEE
03.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Education
High School Diploma -
Saint Thomas Aquinas High School
Fort Lauderdale, FL05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Integrity
- Working well under pressure
Certification
CPR Certification
Additional Information
Passed both CJBAT LEO and CJBAT CO.
Timeline
Barista
CALI COFFEE
03.2023 - Current
High School Diploma -
Saint Thomas Aquinas High School
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