Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Santiago Varela

Miami

Summary

Dedicated nursing and business student with leadership and problem-solving skills. Passionate about technology and adept in software agendas such as Word, Excel and Java. Proficient in fast paced environments, multitasking, reliable and responsible. Experience in customer service, striving to provide the best quality of service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Walgreens Pharmacy
03.2022 - Current
  • Provide excellent customer service as well as an array of different services to customers and patients alike.
  • Stocking, directing vendors as well as receiving merchandise and drugs all throughout the pharmacy.
  • Operating photo department and POS while maintaining utmost professionalism to make each interaction with our customers pleasant.
  • Making customer interactions memorable, making returning customers asking specifically for my assistance a common occurrence
  • Perform troubleshooting tasks throughout the pharmacy.
  • Direct patients need’s towards the correct department and provide assistance.
  • Assist patients with general questions regarding medicine and care plans.

Runner’s High
12.2021 - 03.2022
  • Perform Gait analysis (Also known as Gate analysis).
  • Identify individuals walking patterns and any potential problems.
  • Take customer’s measure and provide expert recommendations for proper shoe fit.
  • Sell apparel while maintaining utmost professional standards for customer service

Pier 1 Imports, INC
10.2019 - 09.2020
  • Operated freight processing.
  • Customer service.
  • Managed sales and prices.
  • Received shipment / follow SOP.
  • Maintained stockroom organized.
  • Processed merchandise in a timely manner.
  • Fulfilled orders for customers and worked the register.

Miami Dade County Public Schools, Grants Department
01.2018
  • Created and maintained system documentation.
  • Assisted in the Office of Intergovernmental Affairs Grants Administration and Community Engagement.
  • Prepared and distributed reports of revenue.
  • Network and database updates.
  • Updated grade point averages of public schools across Miami Dade County.
  • Reviewed documents and made changes to various forms.
  • Performed research on the communities and determine what changes could be made to improve conditions of schools in the county.
  • Organized correspondence, documentation, and other forms in need of a signature.
  • Gave presentations on my department to the community.

Education

Academy of Finance, Distinguished Magnet Program

Coral Reef Senior High School
06.2020

Skills

  • Strategic planning
  • Efficient & quick resolutions
  • Bilingual
  • Medical Terminology
  • Outstanding Customer Service
  • Programming
  • Sales and Marketing experience
  • Financial analysis
  • Microsoft Office
  • Technological proficiency
  • Data analysis
  • Professionalism

Certification

  • Business Specialist
  • 300+ hours of community service.
  • FBLA certified.
  • Microsoft Office Certified.
  • Bilingual (English and Spanish).
  • Customer Service
  • Technological Proficiency and programming

Timeline

Walgreens Pharmacy
03.2022 - Current

Runner’s High
12.2021 - 03.2022

Pier 1 Imports, INC
10.2019 - 09.2020

Miami Dade County Public Schools, Grants Department
01.2018

Academy of Finance, Distinguished Magnet Program

Coral Reef Senior High School

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Santiago Varela